Customer Service Associate - Nights/Weekends

About the role

As an important part of our team, Customer Service Associates impact all areas of the customer experience. Your main priority is to provide great customer service. We are looking for individuals who thrive in an upbeat, fast‑paced environment and want to work at a fun place that values growth and community impact.

Responsibilities

• Take orders in the drive‑thru
• Assemble orders
• Deliver food to customers
• Clean the dining room, tables, floors and other restaurant areas
• Talk to customers and provide friendly service
• Lift, carry, push or pull objects up to 50 pounds
• Kneel, bend, twist or stoop
• Ascend or descend stairs
• Reach and grasp objects (including above head and below waistline)
• Demonstrate excellent verbal and written communication
• Show up to scheduled shifts on time
• Process payments efficiently
• Follow proper safety procedures when handling and/or preparing food
• Ability to multitask

Requirements

• Must be 16 years of age or older
• Provide all customers with quick and friendly service
• Work together as a team, assisting other crewmembers to ensure continuity of service
• Work under pressure and at a fast pace
• Align with Raising Cane’s culture by balancing working hard and having fun
• Take initiative
• Comply with company policies

Qualifications & Skills

• Team player
• Excellent communicator
• Happy, courteous and enthusiastic
• Hard working and attentive
• Responsible and dependable
• Authentic and genuine
• Takes pride in doing a good job
• No prior restaurant experience required; entry‑level position