Customer Service Associate - Morning & Lunch Shift
Raising Cane's Chicken Fingers · El Paso, TX · 1 mo ago
On-siteOTHR$12/hrFull-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real content.
We need to parse the job posting.
Key info:
- Starting hiring pay at: $12.00
- As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.
- We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment.
- We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between.
- Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you.
- We offer competitive pay and benefits for all positions.
- Even if you don’t have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team.
- We will make sure you are prepared to grow your Restaurant career with us.
- Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations!
- If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!
- Qualities of awesome Canes Customer Service Associate: Team player Excellent communicator Happy, Courteous and Enthusiastic Hard working and attentive Responsible and dependable Authentic and genuine Takes pride in doing a good job
- Benefits available for hourly Crew: Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter’s Insurance, and ID Theft Protection OnePass Gym Membership Program 401(k) With Safe Harbor Employer Match (age 21 & older) Access to financial advisors for budget and retirement planning Crewmember Assistance Program Education assistance Pet Insurance
- Perks & Rewards for hourly Crew: Paid Time Off* Closed for all major holidays** Early closure for company events Casual Work Attire Flexible Scheduling Perkspot Employee Discount Program Additional $1 per hour after 10pm*** Must satisfy hours requirement per year** Locations may vary
- ESSENTIAL FUNCTIONS OF THE POSITION: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lift and carry, push or pull heavy objects up to 50 pounds Kneel, bend, twist or stoop Ascend or descend stairs Reach and grasp objects (including above head and below waistline) Excellent verbal and written communication Ability to show up to scheduled shifts on time Cleaning tables, floors and other areas of the Restaurant Taking orders from Customers and processing payments efficiently Follow proper safety procedures when handling and/or preparing food Ability to multitask
- ADDITIONAL REQUIREMENTS: Must be 16 years of age or older Provide all Customers with quick and friendly service Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service Work under pressure and at a fast pace Align with Raising Cane’s culture by balancing Working Hard and Having Fun Take initiative Comply with Company policies Raising Cane’s appreciates & values individuality. EOE
We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The EOE line is boilerplate; we should drop it. Also "Raising Cane’s appreciates & values individuality." maybe part of EEO; we can drop that line.
We need to preserve all substantive information.
We need to decide sections.
We have:
- About the role: maybe the introductory paragraph(s) describing role, impact, main priority, responsibilities.
- Responsibilities: list of duties: taking orders in drive-thru, assembling orders, delivering food, cleaning dining room, talking to customers, etc. Also essential functions list (lift, etc.) could be responsibilities.
- Requirements: maybe age requirement, ability to work shifts, etc.
- Qualifications: maybe qualities of awesome associate (team player, communicator, etc.) could be qualifications or skills.
- Skills: maybe communication, multitasking, etc.
- Benefits: list of benefits.
- Pay: starting pay $12.00, plus potential increase up to $1.50 per hour after first year, plus additional $1 per hour after 10pm.
- Schedule: hiring immediately for all shifts: opening, closing, everything in between; flexible scheduling.
We need to avoid sections with filler like "commensurate with experience". We have actual pay numbers, so Pay section is valid.
Schedule: we have shift info.
Benefits: we have details.
Now we need to output HTML fragment only, no /, no markdown fences.
We'll produce something like:
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real content.
We need to parse the job posting.
Key info:
- Starting hiring pay at: $12.00
- As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.
- We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment.
- We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between.
- Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you.
- We offer competitive pay and benefits for all positions.
- Even if you don’t have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team.
- We will make sure you are prepared to grow your Restaurant career with us.
- Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations!
- If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!
- Qualities of awesome Canes Customer Service Associate: Team player Excellent communicator Happy, Courteous and Enthusiastic Hard working and attentive Responsible and dependable Authentic and genuine Takes pride in doing a good job
- Benefits available for hourly Crew: Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter’s Insurance, and ID Theft Protection OnePass Gym Membership Program 401(k) With Safe Harbor Employer Match (age 21 & older) Access to financial advisors for budget and retirement planning Crewmember Assistance Program Education assistance Pet Insurance
- Perks & Rewards for hourly Crew: Paid Time Off* Closed for all major holidays** Early closure for company events Casual Work Attire Flexible Scheduling Perkspot Employee Discount Program Additional $1 per hour after 10pm*** Must satisfy hours requirement per year** Locations may vary
- ESSENTIAL FUNCTIONS OF THE POSITION: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lift and carry, push or pull heavy objects up to 50 pounds Kneel, bend, twist or stoop Ascend or descend stairs Reach and grasp objects (including above head and below waistline) Excellent verbal and written communication Ability to show up to scheduled shifts on time Cleaning tables, floors and other areas of the Restaurant Taking orders from Customers and processing payments efficiently Follow proper safety procedures when handling and/or preparing food Ability to multitask
- ADDITIONAL REQUIREMENTS: Must be 16 years of age or older Provide all Customers with quick and friendly service Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service Work under pressure and at a fast pace Align with Raising Cane’s culture by balancing Working Hard and Having Fun Take initiative Comply with Company policies Raising Cane’s appreciates & values individuality. EOE
We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The EOE line is boilerplate; we should drop it. Also "Raising Cane’s appreciates & values individuality." maybe part of EEO; we can drop that line.
We need to preserve all substantive information.
We need to decide sections.
We have:
- About the role: maybe the introductory paragraph(s) describing role, impact, main priority, responsibilities.
- Responsibilities: list of duties: taking orders in drive-thru, assembling orders, delivering food, cleaning dining room, talking to customers, etc. Also essential functions list (lift, etc.) could be responsibilities.
- Requirements: maybe age requirement, ability to work shifts, etc.
- Qualifications: maybe qualities of awesome associate (team player, communicator, etc.) could be qualifications or skills.
- Skills: maybe communication, multitasking, etc.
- Benefits: list of benefits.
- Pay: starting pay $12.00, plus potential increase up to $1.50 per hour after first year, plus additional $1 per hour after 10pm.
- Schedule: hiring immediately for all shifts: opening, closing, everything in between; flexible scheduling.
We need to avoid sections with filler like "commensurate with experience". We have actual pay numbers, so Pay section is valid.
Schedule: we have shift info.
Benefits: we have details.
Now we need to output HTML fragment only, no /, no markdown fences.
We'll produce something like:
About the role
As an important part of our team, Customer Service Associates impact all areas of the customer experience. Your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, and talking to customers, etc.
Responsibilities
- Take orders in the drive-thru
- Assemble orders
- Deliver food to customers
- Clean the dining room
- Talk to customers
- Lift and carry, push or pull heavy objects up to 50 pounds
- Kneel, bend, twist or stoop
- Ascend or descend stairs
- Reach and grasp objects (including above head and below waistline)
- Demonstrate excellent verbal and written communication
- Show up to scheduled shifts on time
- Clean tables, floors and other areas of the restaurant
- Take orders from customers and process payments efficiently
- Follow proper safety procedures when handling and/or preparing food
- Ability to multitask
Requirements
- Must be 16 years of age or older
- Provide all customers with quick and friendly service
- Work together as a team, assisting other crewmembers in completion of tasks and assignments to ensure continuity of service
- Work under pressure and at a fast pace
- Align with Raising Cane’s culture by balancing working hard and having fun
- Take initiative
- Comply with company policies
Qualifications
- Team player
- Excellent communicator
- Happy, courteous and enthusiastic
- Hard working and attentive
- Responsible and dependable
- Authentic and genuine
- Takes pride in doing a good job
Skills
Excellent verbal and written communication, ability to multitask, and capability to work in an upbeat, fast‑paced environment.
Benefits
- Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision, Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter’s Insurance, and ID Theft Protection
- OnePass Gym Membership Program
- 401(k) With Safe Harbor Employer Match (age 21 & older)
- Access to financial advisors for budget and retirement planning
- Crewmember Assistance Program
- Education assistance
- Pet Insurance
Pay
Starting hiring pay: $12.00 per hour. Within the first year you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations. Additionally, earn an extra $1 per hour after 10 pm (subject to hours requirement per year).
Schedule
We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Flexible scheduling is available.
We need to ensure we didn't repeat job title as heading. We didn't. We removed duplicated lines, boilerplate. Check for any leftover boilerplate: "Raising Cane’s appreciates & values individuality. EOE" removed. Also "Locations may vary" maybe part of Perks & Rewards; we could include that as a note in Benefits or Perks. It's substantive? It's a note about locations may vary; could be included in Perks & Rewards. But we didn't include a separate Perks section; we included Benefits. Could add a line under Benefits: "Locations may vary". Or we could add a separate Perks section: but we have Benefits and maybe we could add a Perks section for Paid Time Off, etc. However the instructions: Prefer a few substantive sections over many thin ones. We could combine Paid Time Off etc. into Benefits or maybe a separate Perks section. But we already have Benefits covering insurance etc. Paid Time Off etc. are perks. Could add a Perks section. But we want few sections; maybe we can incorporate Paid Time Off etc. into Benefits as well. However the Benefits section currently lists insurance etc. Paid Time Off is not a benefit but a perk. Could add a separate Perks section but that would increase sections. The instruction: Prefer a few substantive sections over many thin ones. So maybe we keep Benefits and include Paid Time Off etc. there as well. Let's add them to Benefits list. Thus Benefits list will include: - Paid Time Off* - Closed for all major holidays** - Early closure for company events - Casual Work Attire - Flexible Scheduling - Perkspot Employee Discount Program - Additional $1 per hour after 10pm*** - Must satisfy hours requirement per year** - Locations may vary But note that some of these have footnotes; we keep them as text. We also have "Additional $1 per hour after 10pm***" already mentioned in Pay; but we could keep it there only. Might duplicate. Better to keep pay section only for base pay and increase; the after 10pm extra could be mentioned in Pay as well. But we already added after 10pm in Pay. So we can omit from Benefits. Thus Benefits list: Paid Time Off, Closed for all major holidays, Early closure for company events, Casual Work Attire, Flexible Scheduling, Perkspot Employee Discount Program, Locations may vary. Also include the insurance etc. Now check for any other substantive info: "We offer competitive pay and benefits for all positions." Already covered. "Even if you don’t have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team." Could be part of Requirements or Qualifications. Could add a line under Requirements: "No prior restaurant experience required; paid training provided." Add that. Also "We will make sure you are prepared to grow your Restaurant career with us." Could