Customer Service Associate - Morning & Lunch Shift

Location: 3740 WI-16, La Crosse, WI 54601, United States
Starting hiring pay at: $15.00

About the role

As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between.

Responsibilities

• Taking orders in the drive-thru
• Assembling orders
• Delivering food to customers
• Cleaning the dining room
• Talking to customers
• Cleaning tables, floors and other areas of the Restaurant
• Taking orders from Customers and processing payments efficiently
• Following proper safety procedures when handling and/or preparing food
• Multitasking

Qualifications

• Must be 16 years of age or older
• Provide all Customers with quick and friendly service
• Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
• Work under pressure and at a fast pace
• Align with Raising Cane's culture by balancing Working Hard and Having Fun
• Take initiative
• Comply with Company policies
• Excellent verbal and written communication
• Ability to show up to scheduled shifts on time

Physical demands

• Lift and carry, push or pull heavy objects up to 50 pounds
• Kneel, bend, twist or stoop
• Ascend or descend stairs
• Reach and grasp objects (including above head and below waistline)

Qualities of a successful Customer Service Associate

• Team player
• Excellent communicator
• Happy, Courteous and Enthusiastic
• Hard working and attentive
• Responsible and dependable
• Authentic and genuine
• Takes pride in doing a good job

Benefits

• Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision, Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection
• OnePass Gym Membership Program
• 401(k) With Safe Harbor Employer Match (age 21 & older)
• Access to financial advisors for budget and retirement planning
• Crewmember Assistance Program
• Education assistance
• Pet Insurance

Perks

• Paid Time Off*
• Closed for all major holidays**
• Early closure for company events
• Casual Work Attire
• Flexible Scheduling
• Perkspot Employee Discount Program
• Additional $1 per hour after 10pm**

*Must satisfy hours requirement per year
**Locations may vary

Additional information

• This position is entry-level (no experience required) and we provide paid training for every new Customer Service Associate on the team
• Within your first year, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

This response is AI-generated, for reference only.