Customer Service Associate - Mid shift
Raising Cane's Chicken Fingers · Canton, MI · 1 mo ago
On-siteOTHR$15/hrFull-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content.
We need to parse the posting.
Key info:
- Starting hiring pay at: $15.00 (Pay section)
- As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc. (Responsibilities)
- We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. (Schedule? It mentions shifts, but not specific schedule times. Could be Schedule section: "opening shifts, closing shifts and everything in between". That's specific enough? It's not exact times but indicates shift variety. Might include Schedule.
- Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. (Qualifications/Requirements)
- We offer competitive pay and benefits for all positions. Even if you don’t have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us. Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! (Pay increase info, could be part of Pay or Benefits? It's pay increase.)
- If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team! Qualities of awesome Canes Customer Service Associate: Team player Excellent communicator Happy, Courteous and EnthusiasticHard working and attentive Responsible and dependableAuthentic and genuineTakes pride in doing a good job (Skills/Qualities)
- Benefits available for hourly Crew: Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter’s Insurance, and ID Theft Protection OnePass Gym Membership Program 401(k) With Safe Harbor Employer Match (age 21 & older) Access to financial advisors for budget and retirement planning Crewmember Assistance Program Education assistance Pet Insurance Perks & Rewards for hourly Crew: Paid Time Off* Closed for all major holidays** Early closure for company events Casual Work Attire Flexible Scheduling Perkspot Employee Discount Program Additional $1 per hour after 10pm*** Must satisfy hours requirement per year** Locations may vary
- ESSENTIAL FUNCTIONS OF THE POSITION: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lift and carry, push or pull heavy objects up to 50 pounds Kneel, bend, twist or stoop Ascend or descend stairs Reach and grasp objects (including above head and below waistline) Excellent verbal and written communication Ability to show up to scheduled shifts on time Cleaning tables, floors and other areas of the Restaurant Taking orders from Customers and processing payments efficiently Follow proper safety procedures when handling and/or preparing food Ability to multitask
- ADDITIONAL REQUIREMENTS: Must be 16 years of age or older Provide all Customers with quick and friendly service Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service Work under pressure and at a fast pace Align with Raising Cane’s culture by balancing Working Hard and Having Fun Take initiative Comply with Company policies Raising Cane’s appreciates & values individuality. EOE
We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The EOE line is boilerplate; we should drop it. Also "ESSENTIAL FUNCTIONS..." maybe part of Responsibilities or Requirements? It's physical demands; could be under Responsibilities or a separate section like "Physical Requirements". But we only have predefined headings; we could put under Responsibilities or Requirements. Probably under Responsibilities (duties) or Requirements (physical). Since we have a section for Requirements, we can include physical demands there.
We need to avoid sections with filler like "commensurate with experience". We have actual pay: $15.00 starting, plus up to $1.50 extra per hour after first year, plus $1 per hour after 10pm. So we have Pay specifics.
Schedule: "We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between." That's specific enough for Schedule.
Benefits: we have a list.
Qualifications/Skills: we have "Qualities of awesome Canes Customer Service Associate:" list.
Requirements: we have ADDITIONAL REQUIREMENTS list (age 16+, etc.) plus maybe essential functions.
About the role: we have introductory paragraph.
We need to avoid repeating job title as heading; we don't.
We need to output only HTML fragment.
Let's craft sections:
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content.
We need to parse the posting.
Key info:
- Starting hiring pay at: $15.00 (Pay section)
- As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc. (Responsibilities)
- We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. (Schedule? It mentions shifts, but not specific schedule times. Could be Schedule section: "opening shifts, closing shifts and everything in between". That's specific enough? It's not exact times but indicates shift variety. Might include Schedule.
- Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. (Qualifications/Requirements)
- We offer competitive pay and benefits for all positions. Even if you don’t have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us. Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! (Pay increase info, could be part of Pay or Benefits? It's pay increase.)
- If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team! Qualities of awesome Canes Customer Service Associate: Team player Excellent communicator Happy, Courteous and EnthusiasticHard working and attentive Responsible and dependableAuthentic and genuineTakes pride in doing a good job (Skills/Qualities)
- Benefits available for hourly Crew: Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter’s Insurance, and ID Theft Protection OnePass Gym Membership Program 401(k) With Safe Harbor Employer Match (age 21 & older) Access to financial advisors for budget and retirement planning Crewmember Assistance Program Education assistance Pet Insurance Perks & Rewards for hourly Crew: Paid Time Off* Closed for all major holidays** Early closure for company events Casual Work Attire Flexible Scheduling Perkspot Employee Discount Program Additional $1 per hour after 10pm*** Must satisfy hours requirement per year** Locations may vary
- ESSENTIAL FUNCTIONS OF THE POSITION: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lift and carry, push or pull heavy objects up to 50 pounds Kneel, bend, twist or stoop Ascend or descend stairs Reach and grasp objects (including above head and below waistline) Excellent verbal and written communication Ability to show up to scheduled shifts on time Cleaning tables, floors and other areas of the Restaurant Taking orders from Customers and processing payments efficiently Follow proper safety procedures when handling and/or preparing food Ability to multitask
- ADDITIONAL REQUIREMENTS: Must be 16 years of age or older Provide all Customers with quick and friendly service Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service Work under pressure and at a fast pace Align with Raising Cane’s culture by balancing Working Hard and Having Fun Take initiative Comply with Company policies Raising Cane’s appreciates & values individuality. EOE
We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The EOE line is boilerplate; we should drop it. Also "ESSENTIAL FUNCTIONS..." maybe part of Responsibilities or Requirements? It's physical demands; could be under Responsibilities or a separate section like "Physical Requirements". But we only have predefined headings; we could put under Responsibilities or Requirements. Probably under Responsibilities (duties) or Requirements (physical). Since we have a section for Requirements, we can include physical demands there.
We need to avoid sections with filler like "commensurate with experience". We have actual pay: $15.00 starting, plus up to $1.50 extra per hour after first year, plus $1 per hour after 10pm. So we have Pay specifics.
Schedule: "We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between." That's specific enough for Schedule.
Benefits: we have a list.
Qualifications/Skills: we have "Qualities of awesome Canes Customer Service Associate:" list.
Requirements: we have ADDITIONAL REQUIREMENTS list (age 16+, etc.) plus maybe essential functions.
About the role: we have introductory paragraph.
We need to avoid repeating job title as heading; we don't.
We need to output only HTML fragment.
Let's craft sections:
About the role
As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.
Responsibilities
- Take orders in the drive-thru
- Assemble orders
- Deliver food to customers
- Clean the dining room
- Talk to customers
- Process payments efficiently
- Follow proper safety procedures when handling and/or preparing food
- Ability to multitask
Schedule
We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between.
Pay
Starting hiring pay: $15.00 per hour. Within your first year you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations. Additionally, earn an extra $1 per hour after 10pm (subject to hours requirement).
Benefits
- Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision, Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter’s Insurance, and ID Theft Protection
- OnePass Gym Membership Program
- 401(k) With Safe Harbor Employer Match (age 21 & older)
- Access to financial advisors for budget and retirement planning
- Crewmember Assistance Program
- Education assistance
- Pet Insurance
- Paid Time Off*
- Closed for all major holidays**
- Early closure for company events
- Casual Work Attire
- Flexible Scheduling
- Perkspot Employee Discount Program
Qualifications
Entry-level position – no previous restaurant experience required. Paid training provided for all new Customer Service Associates.
We welcome applicants with experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service‑oriented role.
Skills
- Team player
- Excellent communicator
- Happy, courteous and enthusiastic
- Hard working and attentive
- Responsible and dependable
- Authentic and genuine
- Takes pride in doing a good job
Requirements
- Must be 16 years of age or older
- Provide all customers with quick and friendly service
- Work together as a team, assisting other crewmembers in completion of tasks and assignments to ensure continuity of service
- Work under pressure and at a fast pace
- Align with Raising Cane’s culture by balancing working hard and having fun
- Take initiative
- Comply with company policies
- Lift and carry, push or pull heavy objects up to 50 pounds
- Kneel, bend, twist or stoop
- Ascend or descend stairs
- Reach and grasp objects (including above head and below waistline)
- Excellent verbal and written communication
- Ability to show up to scheduled shifts on time
- Cleaning tables, floors and other areas of the restaurant
- Taking orders from customers and processing payments efficiently
- Follow proper safety procedures when handling and/or preparing food
- Ability to multitask