Customer Service Associate I

About the role

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Requirements

• A high school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Qualifications

• Age 16 to 16.5 years old
• Location: 6901 W Ogden Ave, Berwyn, Illinois 60402-3647

Skills

• High school diploma or equivalent
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment
• Ability to follow instructions and interpret operational documents
• Strong organizational and communication skills
• Strong problem-solving and decision-making skills

Benefits

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

• Employee Assistance Program
• Retirement plans
• Education Assistance

And much more!

Pay

Part time

Schedule

Not specified

Benefits

Not specified

Pay

Not specified

Schedule

Not specified

Benefits

Not specified

Equal Opportunity Employer

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

Compliance

In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles.

Compliance

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

Incumbents

Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Application Instructions

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs.

Employment Status

Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.