Customer Service Associate - Dinner/Close Shift

About the role

Customer Service Associates impact all areas of the customer experience. Your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc. We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment.

Responsibilities

• Take orders in the drive-thru
• Assemble orders
• Deliver food to customers
• Clean the dining room
• Talk to customers
• Clean tables, floors and other areas of the Restaurant
• Process payments efficiently
• Follow proper safety procedures when handling and/or preparing food

Qualifications

• Must be 16 years of age or older
• Excellent verbal and written communication
• Ability to show up to scheduled shifts on time
• Ability to multitask
• Provide all Customers with quick and friendly service
• Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
• Work under pressure and at a fast pace
• Align with Raising Cane's culture by balancing Working Hard and Having Fun
• Take initiative
• Comply with Company policies

Qualities of an awesome Customer Service Associate

• Team player
• Excellent communicator
• Happy, courteous and enthusiastic
• Hard working and attentive
• Responsible and dependable
• Authentic and genuine
• Takes pride in doing a good job

Physical demands

• Lift and carry, push or pull heavy objects up to 50 pounds
• Kneel, bend, twist or stoop
• Ascend or descend stairs
• Reach and grasp objects (including above head and below waistline)

Pay

Starting hiring pay at $12.50 per hour. Within your first year, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations. Additional $1 per hour after 10pm.

Schedule

We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Closed for all major holidays with early closure for company events. Flexible scheduling available.

Benefits

• Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision, Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection
• OnePass Gym Membership Program
• 401(k) With Safe Harbor Employer Match (age 21 & older)
• Access to financial advisors for budget and retirement planning
• Crewmember Assistance Program
• Education assistance
• Pet Insurance
• Paid Time Off (must satisfy hours requirement per year)
• Casual Work Attire
• Perkspot Employee Discount Program

This position is entry-level with no experience required. We provide paid training for every new Customer Service Associate on the team. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This response is AI-generated, for reference only.