Customer Service Associate - Closing Shift

About the role

As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. If you want to be at a restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!

Responsibilities

• Taking orders in the drive-thru
• Assembling orders
• Delivering food to customers
• Cleaning the dining room
• Talking to customers
• Lift and carry, push or pull heavy objects up to 50 pounds
• Kneel, bend, twist or stoop
• Ascend or descend stairs
• Reach and grasp objects (including above head and below waistline)
• Excellent verbal and written communication
• Ability to show up to scheduled shifts on time
• Cleaning tables, floors and other areas of the Restaurant
• Taking orders from customers and processing payments efficiently
• Follow proper safety procedures when handling and/or preparing food
• Ability to multitask

Requirements

• Must be 16 years of age or older
• Provide all customers with quick and friendly service
• Work together as a team, assisting other crewmembers in completion of tasks and assignments to ensure continuity of service
• Work under pressure and at a fast pace
• Align with Raising Cane’s culture by balancing working hard and having fun
• Take initiative
• Comply with company policies

Qualifications & Skills

• Team player
• Excellent communicator
• Happy, courteous and enthusiastic
• Hard working and attentive
• Responsible and dependable
• Authentic and genuine
• Takes pride in doing a good job
• Entry‑level – no experience required
• Paid training provided for new associates
• Previous experience in customer service, retail, cashier, restaurant server, kitchen lead, cook, prep cook, drive‑thru cashier or any other restaurant or service‑oriented role is a plus but not required

Benefits