Customer Service Associate - Closing Shift

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for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse the posting. Content: - Starting hiring pay at: $15.00 - As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc. - We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. - We offer competitive pay and benefits for all positions. Even if you don’t have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us. Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team! - Qualities of awesome Canes Customer Service Associate: Team player Excellent communicator Happy, Courteous and EnthusiasticHard working and attentive Responsible and dependableAuthentic and genuineTakes pride in doing a good job - Benefits & Perks available for hourly Crew: Weekly Pay**Closed on Major Holidays***Flexible SchedulingNo-Cost Therapy (In-person, Virtual, or Text Therapy)Discounts on Entertainment and Lifestyle PurchasesNo-Cost High School DiplomasPaid Time Off (eligibility requirements apply)401(k) with Employer Match (eligibility requirements apply)Healthcare Membership ProgramFitness Discount Program (18 or older) **RAISING CANE’S PAYS WEEKLY, EXCEPT IN SOME STATES (E.G., CALIFORNIA) WHERE THE COMPANY PAYS BI-WEEKLY.***LOCATIONS MAY VARY - ESSENTIAL FUNCTIONS OF THE POSITION: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lift and carry, push or pull heavy objects up to 50 pounds Kneel, bend, twist or stoopAscend or descend stairsReach and grasp objects (including above head and below waistline)Excellent verbal and written communicationAbility to show up to scheduled shifts on timeCleaning tables, floors and other areas of the RestaurantTaking orders from Customers and processing payments efficientlyFollow proper safety procedures when handling and/or preparing foodAbility to multitask - ADDITIONAL REQUIREMENTS:Must be 16 years of age or olderProvide all Customers with quick and friendly serviceWork together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of serviceWork under pressure and at a fast paceAlign with Raising Cane’s culture by balancing Working Hard and Having FunTake initiativeComply with Company policiesRaising Cane’s appreciates & values individuality. EOE We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "EOE" is boilerplate; we should drop it. Also "Raising Cane’s appreciates & values individuality." maybe not boilerplate but could be considered EEO? It's a statement about valuing individuality; might be considered EEO. Safer to drop it? The instruction: remove EEO/equal-opportunity boilerplate. So drop "Raising Cane’s appreciates & values individuality." and "EOE". Also "ADDITIONAL REQUIREMENTS:" maybe we keep as part of Requirements. We need to preserve all substantive information. We need to decide sections. Potential sections: - About the role: could be the introductory paragraph describing role impact, main priority, etc. - Responsibilities: list of duties: taking orders in drive-thru, assembling orders, delivering food, cleaning dining room, talking to customers, etc. Also essential functions list: lift/carry, kneel, etc., cleaning tables, taking orders, processing payments, safety procedures, multitask, etc. Also maybe "Work under pressure and at a fast pace", "Provide quick and friendly service", "Work together as a team", etc. Could be responsibilities. - Requirements: age 16+, maybe also "no experience required" is not a requirement but a note. Also "Must be 16 years of age or older". Also maybe "Provide all Customers with quick and friendly service" is more a duty. "Work together as a team..." also duty. "Align with Raising Cane’s culture by balancing Working Hard and Having Fun" maybe a quality/skill. "Take initiative", "Comply with Company policies". Those could be requirements or qualifications. - Qualifications: maybe "Team player", "Excellent communicator", "Happy, Courteous and Enthusiastic", "Hard working and attentive", "Responsible and dependable", "Authentic and genuine", "Takes pride in doing a good job". Those are qualities. - Skills: maybe "Excellent verbal and written communication", "Ability to multitask", "Ability to show up to scheduled shifts on time". Could be skills. - Benefits: list of benefits: Weekly Pay, Closed on Major Holidays, Flexible Scheduling, No-Cost Therapy, Discounts on Entertainment and Lifestyle Purchases, No-Cost High School Diplomas, Paid Time Off, 401(k) with Employer Match, Healthcare Membership Program, Fitness Discount Program (18 or older). Also note about weekly vs bi-weekly pay in some states. - Pay: Starting hiring pay at $15.00, plus potential extra $1.50 per hour after first year via training, certifications, performance evaluations. Also "competitive pay". So we have specific pay info. - Schedule: "We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between." Also "Flexible Scheduling" appears under benefits but also schedule. Could include schedule section. We must not create sections with placeholder text like "commensurate with experience". We have actual content. We need to output only HTML fragment, no /, no markdown fences. We'll produce something like:

About the role

As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.

Responsibilities

• Taking orders in the drive-thru
• Assembling orders
• Delivering food to customers
• Cleaning the dining room
• Talking to customers
• Lift and carry, push or pull heavy objects up to 50 pounds
• Kneel, bend, twist or stoop
• Ascend or descend stairs
• Reach and grasp objects (including above head and below waistline)
• Cleaning tables, floors and other areas of the Restaurant
• Taking orders from Customers and processing payments efficiently
• Follow proper safety procedures when handling and/or preparing food
• Ability to multitask
• Ability to show up to scheduled shifts on time
• Work under pressure and at a fast pace
• Provide all Customers with quick and friendly service
• Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service

Requirements

• Must be 16 years of age or older

Qualifications

• Team player
• Excellent communicator
• Happy, Courteous and Enthusiastic
• Hard working and attentive
• Responsible and dependable
• Authentic and genuine
• Takes pride in doing a good job

Skills

• Excellent verbal and written communication
• Ability to multitask
• Ability to show up to scheduled shifts on time

Benefits

• Weekly Pay
• Closed on Major Holidays
• Flexible Scheduling
• No-Cost Therapy (In-person, Virtual, or Text Therapy)
• Discounts on Entertainment and Lifestyle Purchases
• No-Cost High School Diplomas
• Paid Time Off (eligibility requirements apply)
• 401(k) with Employer Match (eligibility requirements apply)
• Healthcare Membership Program
• Fitness Discount Program (18 or older)

Pay

Starting hiring pay at $15.00 per hour. Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations.

Schedule

We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Flexible scheduling is available.

We need to ensure we didn't duplicate content. Also we included "Flexible Scheduling" both in benefits and schedule; maybe okay but could be redundant. However schedule section could just mention shifts. We could keep schedule as just shift info and not repeat flexible scheduling. But we already have flexible scheduling under benefits; it's okay to have it there. For schedule we can just mention shift availability. We need to ensure we didn't include boilerplate like "We offer competitive pay and benefits for all positions." That's generic; we could include it in About the role or Benefits? It's somewhat generic but still substantive? It's a statement about competitive pay and benefits. Might be considered boilerplate but it's not a standard legal line. Could keep it in About the role or Benefits. However we already have Pay and Benefits sections with specifics; we could incorporate that statement in About the role: "We offer competitive pay and benefits for all positions." Might be okay. We also have "Even if you don’t have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us." That's substantive about entry-level and paid training. Could be part of About the role or Requirements? Probably About the role. We also have "Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations!" Already in Pay. We also have "If you want to be at Restaurant that is a FUN place