Customer Service Associate (Beauty Specialist)
Beauty Industry Group · Salt Lake City, UT · 1 mo ago
On-siteOTHR$17/hrFull-time
Job Responsibilities
- Field inbound customer calls, texts, and emails ranging from basic inquiries to processing orders and troubleshooting issues
- Communicate with clients in a timely, organized, and professional manner
- Balance customer advocacy with business negotiation
- Provide feedback from customers regarding product quality and purchasing experience for continuous improvement
Requirements
- Solid communication skills (written and spoken)
- Customer service, proactive and logical problem-solving skills and experience
- Speed and accuracy in typing and note-taking
- Beauty or cosmetology experience a plus
- Must be a good-natured team player with a calm, patient and helpful demeanor
- Computer literacy and ease with toggling between computer programs and the Internet
- High School Graduate or GED, some college coursework preferred
- Spanish bilingual a plus
Benefits
- $17.00/hour
- Position is eligible for a 5% quarterly bonus
- 401(k) with company match - $ for $ up to 4%
- Vacation/Holiday Leave
- Medical/Dental/Vision
- Life and AD&D Insurance
- Access to hundreds of discounted beauty products
- Opportunities for growth and advancement