Customer Service Associate

About This Role

Wells Fargo is seeking a Customer Service Associate in Business Operations as part of the Contact Center division. Learn more about the career areas and business divisions at wellsfrfjobs.com.

Required Qualifications

• 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications

• 1+ years of financial customer service experience
• 1+ years of experience in asset movement
• Experience processing complex transactions and performing extensive research to resolve complex customer inquiries

Job Expectations

• Work Schedule: Monday through Friday between the hours of 8:00am to 7:00pm EST
• This position is not eligible for Visa sponsorship
• This position offers a hybrid work schedule
• Willingness to work on-site at stated location on the job opening

Posted Location

1525 W WT Harris Boulevard, Charlotte, North Carolina 28262-8522

Posting End Date

16 Jul 2026

Job Posting May Come Down Early Due to Volume of Applicants

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.