Customer Service Associate
Wawa, Inc. · Wilmington, NC · 1 mo ago
Customer Service$15–$18.75/hrPart-time
About the role
We're looking for enthusiastic and skilled individuals to join our team as Customer Service Associates (CSAs). You'll greet and serve our customers, ensuring they have a positive experience. You'll also prepare food items, operate the cash register, and help maintain a clean and welcoming store environment.
Responsibilities
- Greet and engage with customers to ensure their needs are met quickly and courteously.
- Prepare food items such as breakfast items, sandwiches, specialty beverages, and pizzas.
- Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and ID verification for age-restricted products.
- Ensure the store is well-stocked and that shelves remain fresh, full, and inviting.
- Help keep the store clean and safe by following all established policies, procedures, and guidelines.
- Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.
Qualifications
- Great communication and customer service skills.
- Ability to thrive in a fast-paced environment and multitask like a pro.
- Must be 16+ years old with reliable transportation.
- Enjoy working in a team environment.
Benefits
- Medical, dental, vision, and mental health benefits.
- ESOP (Employee Stock Ownership Plan).
- 401(k) + matching.
- Education Assistance Program.
- Paid parental leave.
- Store discounts.
- Paid time off.
- Flexible schedules.
- Access to additional benefit and wellness programs.
Pay
The hourly range for this position is $15.00 - $18.75, commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am.
Schedule
Hours may vary based on store needs, but typically range from 8am - 8pm, Monday through Saturday.