Customer Service Associate

About the role

Round One Entertainment is looking to hire Customer Service Associates for our Bowling and Events, and Mechanic departments.

Responsibilities

• Assist guests at counter and game/bowling floor.
• Conduct alcohol and age restriction control in accordance with company policies.
• Conduct lost and found procedure in accordance with company policies.
• Seek constant improvement or more efficient and less expensive ways and means in department work processes.
• Comply and maintain the confidentiality of all company policies and procedures.
• Maintain a clean and safe working area.

Requirements

High school diploma or GED required.

Open availability.

Work environment: bowling center/arcade with high levels of noise, dust, and activity; noise level usually loud.

Physical demands: regularly required to bend, stretch, twist, climb, and have high mobility/flexibility in small spaces; stand and walk for extended periods without breaks during busy times; use hands/fingers to handle, feel, and reach; lift and/or move up to 100 lbs with assistance.

Benefits

• 1 hour of time play (non‑prize) arcade games per week.
• 90 minutes of bowling per week (shoes included).
• 1 hour of karaoke/billiards per week.
• 50% discount on food items per working shift.
• 1 free beverage per working shift.

Schedule

Business hours: 10 am – 2 am daily.