Customer Service Associate

About the role

Customer Service Associates impact all areas of the customer experience. Your main priority is to provide great customer service. You will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, and more. We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between.

Responsibilities

• Take orders in the drive-thru
• Assemble orders
• Deliver food to customers
• Clean the dining room, floors, and other areas of the Restaurant
• Talk to customers
• Take orders from Customers and process payments efficiently
• Follow proper safety procedures when handling and/or preparing food

Qualifications

• Must be 16 years of age or older
• Team player
• Excellent communicator
• Happy, courteous and enthusiastic
• Hard working and attentive
• Responsible and dependable
• Authentic and genuine
• Takes pride in doing a good job
• Ability to show up to scheduled shifts on time
• Ability to multitask
• Provide all Customers with quick and friendly service
• Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
• Work under pressure and at a fast pace
• Align with Raising Cane's culture by balancing Working Hard and Having Fun
• Take initiative
• Comply with Company policies

Physical requirements

• Lift and carry, push or pull heavy objects up to 50 pounds
• Kneel, bend, twist or stoop
• Ascend or descend stairs
• Reach and grasp objects (including above head and below waistline)
• Excellent verbal and written communication

Benefits

• Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision, Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection
• OnePass Gym Membership Program
• 401(k) With Safe Harbor Employer Match (age 21 & older)
• Access to financial advisors for budget and retirement planning
• Crewmember Assistance Program
• Education assistance
• Pet Insurance
• Paid Time Off (must satisfy hours requirement per year)
• Closed for all major holidays (locations may vary)
• Early closure for company events
• Casual Work Attire
• Flexible Scheduling
• Perkspot Employee Discount Program
• Additional $1 per hour after 10pm

Pay

Starting hiring pay at $12.00 per hour. Within your first year, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations.

Training

This position is entry-level (no experience required) and we provide paid training for every new Customer Service Associate on the team. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role, we have a position for you.

This response is AI-generated, for reference only.