Customer Service Associate
Pay
Starting hiring pay: $17.25 per hour. Within your first year, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations.
About the role
As a Customer Service Associate, you are an important part of the team and impact all areas of the customer experience. Your main priority is to provide great customer service. Responsibilities include taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, and talking to customers. This is an entry-level position — no experience required — and we provide paid training for every new associate. We are hiring immediately for all shifts: opening, closing, and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier, or any other restaurant or service-oriented role, we have a position for you. We want team members who thrive in an upbeat, fast-paced environment and value growth, community impact, and a fun workplace.
Responsibilities
- Lift and carry, push or pull heavy objects up to 50 pounds
- Kneel, bend, twist, or stoop
- Ascend or descend stairs
- Reach and grasp objects (including above head and below waistline)
- Excellent verbal and written communication
- Ability to show up to scheduled shifts on time
- Cleaning tables, floors, and other areas of the restaurant
- Taking orders from customers and processing payments efficiently
- Follow proper safety procedures when handling and/or preparing food
- Ability to multitask
Requirements
- Must be 16 years of age or older
- Provide all customers with quick and friendly service
- Work together as a team, assisting other crewmembers in completion of tasks and assignments to ensure continuity of service
- Work under pressure and at a fast pace
- Align with Raising Cane’s culture by balancing Working Hard and Having Fun
- Take initiative
- Comply with company policies
Qualifications
- Team player
- Excellent communicator
- Happy, courteous, and enthusiastic
- Hard working and attentive
- Responsible and dependable
- Authentic and genuine
- Takes pride in doing a good job
Benefits
- Weekly pay (except in some states, e.g., California, where the company pays bi-weekly)
- Closed on major holidays (locations may vary)
- Flexible scheduling
- No-cost therapy (in-person, virtual, or text therapy)
- Discounts on entertainment and lifestyle purchases
- No-cost high school diplomas
- Paid time off (eligibility requirements apply)
- 401(k) with employer match (eligibility requirements apply)
- Healthcare membership program
- Fitness discount program (18 or older)
Schedule
All shifts available: opening shifts, closing shifts, and everything in between. Flexible scheduling offered.