Customer Service Associate

Starting hiring pay at: $14.00

About the role

As an important part of our team, Customer Service Associates impact all areas of the customer experience. Your main priority is to provide great customer service. This is an entry-level position with paid training provided for every new associate.

Responsibilities

• Take orders in the drive-thru
• Assemble orders
• Deliver food to customers
• Clean the dining room and other areas of the restaurant
• Talk to customers and provide quick, friendly service
• Process payments efficiently
• Follow proper safety procedures when handling and/or preparing food
• Multitask in a fast-paced environment
• Work together as a team, assisting other crew members with tasks
• Show up to scheduled shifts on time
• Take initiative and comply with company policies

Qualities

• Team player
• Excellent communicator
• Happy, courteous, and enthusiastic
• Hardworking and attentive
• Responsible and dependable
• Authentic and genuine
• Takes pride in doing a good job

Requirements

• Must be 16 years of age or older
• Ability to:
  • Lift and carry, push or pull heavy objects up to 50 pounds
  • Kneel, bend, twist, or stoop
  • Ascend or descend stairs
  • Reach and grasp objects (including above head and below waistline)
  • Excellent verbal and written communication
• Work under pressure and at a fast pace
• Align with Raising Cane’s culture by balancing working hard and having fun

Schedule

• All shifts available: opening, closing, and everything in between
• Flexible scheduling
• Closed for all major holidays
• Early closure for company events
• Additional $1 per hour after 10 PM

Pay

• Starting pay: $14.00 per hour
• Earn up to an extra $1.50 per hour within the first year through additional training, certifications, and performance evaluations

Benefits

• Access to voluntary benefits through an insurance marketplace, including:
  • Medical & Pharmacy
  • Dental
  • Vision
  • Life Insurance
  • Short Term Disability
  • Hospital Indemnity
  • Legal Insurance
  • Auto and Renter’s Insurance
  • ID Theft Protection
• OnePass Gym Membership Program
• 401(k) with Safe Harbor Employer Match (age 21 & older)
• Access to financial advisors for budget and retirement planning
• Crewmember Assistance Program
• Education assistance
• Pet Insurance
• Paid Time Off*
• Casual work attire
• Perkspot Employee Discount Program

*Must satisfy hours requirement per year