Customer Service Associate

About the role

As an important part of our team, Customer Service Associates impact all areas of the customer experience. Your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.

Responsibilities

• Lift and carry, push or pull heavy objects up to 50 pounds
• Kneel, bend, twist or stoop
• Ascend or descend stairs
• Reach and grasp objects (including above head and below waistline)
• Excellent verbal and written communication
• Work under pressure and at a fast pace
• Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
• Take initiative
• Comply with Company policies

Requirements

• Must be 16 years of age or older
• Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
• Work under pressure and at a fast pace
• Align with Raising Cane’s culture by balancing Working Hard and Having Fun

Qualifications

• Team player
• Excellent communicator
• Happy, Courteous and Enthusiastic
• Hard working and attentive
• Responsible and dependable
• Authentic and genuine
• Takes pride in doing a good job

Skills

• Excellent verbal and written communication
• Ability to show up to scheduled shifts on time

Benefits

• Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter’s Insurance, and ID Theft Protection
• OnePass Gym Membership Program
• 401(k) With Safe Harbor Employer Match (age 21 & older)
• Crewmember Assistance Program
• Education assistance
• Pet Insurance

Perks & Rewards

• Paid Time Off*
• Closed for all major holidays
• Early closure for company events
• Casual Work Attire
• Flexible Scheduling
• Perkspot Employee Discount Program
• Additional $1 per hour after 10pm

Essential Functions of the Position

The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Requirements

• Must be able to lift and carry, push or pull heavy objects up to 50 pounds
• Must be able to kneel, bend, twist or stoop
• Must be able to ascend or descend stairs
• Must be able to reach and grasp objects (including above head and below waistline)
• Must be able to take initiative
• Must comply with Company policies