Customer Service Associate
About the role
The Customer Service Associate at Ollie’s is a key member of the team, responsible for providing exceptional customer service, maintaining store appearance, and supporting the overall success of the store.
Responsibilities
- Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty.
- Accurately and efficiently operate the register, approve refunds for other associates, and assist with training new Sales Associates.
- Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
- Communicate customer needs to Team Leaders when necessary.
- Maintain the store appearance and complete any additional responsibilities and/or duties as assigned.
Qualifications
- A high school diploma or equivalent preferred.
- 6 months of prior retail experience preferred.
- Ability to work evenings, weekends, and holidays on a regular basis.
- A positive attitude and team player who wants to engage and serve customers.
Physical Requirements
- Ability to lift and carry up to 50 pounds.
- Ability to push and pull up to 35 pounds.
- Ability to stand for extended periods and work in a safe manner.
Benefits
At Ollie’s, you’ll enjoy a 20% employee discount, flexible schedule, and strong career growth opportunities. We also offer a supportive and inclusive environment where you can grow both personally and professionally.
Pay
Compensation details are not specified in this posting.
Schedule
Schedule details are not specified in this posting.
Skills
No specific skills are listed for this position.
Benefits
At Ollie’s, we offer a 20% employee discount, flexible schedule, and strong career growth opportunities. We also have a supportive and inclusive environment where you can grow both personally and professionally.
Pay
Compensation details are not specified in this posting.
Schedule
Schedule details are not specified in this posting.
Skills
No specific skills are listed for this position.
Benefits
At Ollie’s, we offer a 20% employee discount, flexible schedule, and strong career growth opportunities. We also have a supportive and inclusive environment where you can grow both personally and professionally.
Equal Opportunity Employer
Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran’s status, disability, or any other legally protected status.