Customer Service Associate
Monson Savings Bank · Hampden, MA · 1 wk ago
Customer Service$18/hrFull-time
About the role
Join our growing and dynamic team at Monson Savings Bank, a successful community bank dedicated to our customers, associates, and communities.
Responsibilities
- Perform a variety of Teller and customer service duties including check cashing, processing deposits, withdrawals, payments, selling money orders and bank checks, and related administrative tasks.
- Understand and maintain the Bank's standards for service, customer satisfaction, and relationship building.
- Sell and cross-sell Bank products and services.
Requirements
- High School diploma or equivalent required.
- Prior cash handling and customer service experience preferred.
- Strong customer service skills, attention to detail, and math aptitude required.
- Excellent verbal communication and interpersonal skills.
- Ability to operate a computer and learn, retain, and follow complex regulatory and security requirements.
Qualifications
- High School diploma or equivalent required.
- Prior cash handling and customer service experience preferred.
- Strong customer service skills, attention to detail, and math aptitude required.
- Excellent verbal communication and interpersonal skills.
- Ability to operate a computer and learn, retain, and follow complex regulatory and security requirements.
Skills
- Customer service skills
- Attention to detail
- Maintains math aptitude
- Verbal communication and interpersonal skills
- Computer proficiency
Benefits
- Paid time off
- 401(k) with company match
- Suite of insurance benefits including medical, dental, and more!
Pay
\$18.00 - \$22.00 per hour
Schedule
Variable schedule, approx. 37.5 hours weekly, Monday-Saturday. Available to work Saturdays until approximately 12:30 PM.
Equal Opportunity Employer
Monson Savings Bank is an Equal Opportunity Employer to all protected groups, including protected veterans and individuals with disabilities. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential position functions.