Customer Service Associate

About the role

Mister Car Wash is the nation’s largest and most innovative car wash brand. As we scale across the country, we’re looking for a Guest Service Specialist who is ready to stand out and be part of something special. Our team members make a difference every day by delivering exceptional customer service, and everything we do is guided by our core values: We Care, We Work Hard, and We Have Fun.

Why join Mister

• Be part of an extraordinary team with high energy and people at the heart of the business.
• Supercharge your career growth with industry-leading training programs that immerse you in our culture, brand standards, and operational playbook.
• Make any day a payday with same-day pay access to your earnings.
• Enjoy amazing benefits, including PTO from day one, affordable medical, dental and vision coverage, 401(k) match, tuition reimbursement, and more.

Your day, the Mister way

• Greet every customer with a wave and a smile.
• Enthusiastically sell our products and Unlimited Wash Club membership program.
• Genuinely thank each customer for choosing Mister.
• Anticipate and solve customer needs.
• Ensure each customer leaves with a clean, dry, and shiny car.
• Keep our sites clean, inviting, and well-maintained.
• Collaborate with team members to complete tasks and achieve goals.
• Enjoy variety, hands-on work, and rewarding days.

You’d make a great GSS if you…

• Enjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitality-type roles.
• Sell with passion and energy.
• Love working with others to get things done.
• Thrive in a fast-paced, outdoor work environment.
• Are open to feedback and learning new things.
• Are consistent, reliable, and available to work varied shifts, including weekends and holidays.
• Have the energy to stay on your feet and the strength to lift what’s needed.