Customer Service Associate

About the Role

Join the nation's largest and most innovative car wash brand as a Guest Service Specialist (GSS). You’ll be the heart and face of our brand, delivering exceptional customer service and creating memorable experiences for every guest. This role offers hands-on work, variety, and the opportunity to grow with a company that values its team.

Responsibilities

• Greet every customer with a wave and a smile.
• Enthusiastically sell our products and Unlimited Wash Club membership program.
• Genuinely thank each customer for choosing Mister.
• Anticipate and solve customer needs to ensure a seamless experience.
• Ensure each customer leaves with a clean, dry, and shiny car.
• Keep our sites clean, inviting, and well-maintained.
• Collaborate with team members to complete tasks and achieve goals.
• Work in a fast-paced, outdoor environment with a focus on teamwork and fun.

Requirements

• Enjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitality roles.
• Sell with passion and energy.
• Love working with others to get things done.
• Thrive in a fast-paced, outdoor work environment.
• Are open to feedback and learning new things.
• Are consistent, reliable, and available to work varied shifts, including weekends and holidays.
• Have the energy to stay on your feet and the strength to lift what’s needed.

Benefits

• Same-day pay: Access your earnings as you earn them.
• Paid Time Off (PTO) from day one.
• Affordable medical, dental, and vision benefits.
• 401(k) match.
• Tuition reimbursement.
• Industry-leading training programs to support your growth and development.

About Us

At Mister Car Wash, we’re guided by our core values: We Care, We Work Hard, and We Have Fun. As we accelerate our growth across the country, we’re investing in leadership at every level and building an extraordinary team. Join us and be part of something special.