Customer Service Associate

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members.

Operations

• Registers sales on assigned cash register.
• Provides courteous, friendly, fast, and efficient service.
• Recommends items for sale to customers.
• Collects cash and distributes change as requested.
• Processes voids, returns, rain checks, refunds, and exchanges as needed.
• Keeps counters and shelves clean and well merchandised.
• Takes inventory and maintains records.
• Prices merchandise as required or as directed by store manager or shift leader.
• Implements Company asset protection procedures.
• Ensures compliance with state and local laws regarding regulated products.
• Constructs and maintains displays.
• Completes resets and revisions as directed.
• Assists with separation of food items.
• Stocks consumable items using the first in, first out method.
• Has working knowledge of store systems and store equipment.
• Assists with exterior and interior maintenance.
• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate.

Qualifications

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Preferred six months of experience in a retail environment.
• Preferred prior work experience with Walgreens.
• Willingness to work flexible schedule, including evenings and weekend hours.

Benefits

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. To review benefits, please visit jobs.walgreens.com/benefits.