Customer Service Associate

Description

Bubble Down Car Wash is seeking energetic, outgoing team members who enjoy interacting with customers and contributing to a fast-paced, hands-on environment. This role combines customer engagement at the paystation with operational and maintenance tasks throughout the site.

Location

Spring Hill

Job Type

Full-Time or Part-Time

Pay

$15/hour starting + commission opportunities

Schedule

Must be available for weekends, holidays, and evenings

Responsibilities

• Greet customers and provide a welcoming first impression
• Engage customers at the paystation and recommend wash packages or memberships based on their needs
• Contribute to individual and team performance goals tied to commission opportunities
• Stay informed on promotions, wash options, and membership benefits
• Maintain site cleanliness, organization, and appearance
• Perform routine site tasks such as pressure washing, cleaning equipment, folding towels, and general upkeep
• Aid with light maintenance and report equipment issues
• Work collaboratively with the team to keep operations running smoothly

Growth & Development

• Bubble Down Car Wash promotes from within whenever possible
• Team members who demonstrate reliability, strong performance, and leadership potential may be considered for advanced training opportunities, including leadership or management-in-training pathways as the company continues to grow
• Advancement is based on performance, business needs, and readiness, not tenure

Requirements

• Must be at least 18 years old
• Energetic, outgoing personality with strong communication skills
• Comfort engaging customers and making recommendations (training provided)
• Willingness to work outdoors in heat, sun, rain, and changing weather conditions
• Comfortable standing, walking, bending, and lifting up to 50lbs during a shift
• Ability to remain professional and positive in physically demanding environments
• Basic comfort with technology such as POS systems and tablets