Customer Service Assoc/Teller

About the role

Full-Time Customer Service Associate/Teller for the Monson Branch. This hourly, non-exempt position is located at 146 Main Street, Monson, MA.

Responsibilities

• Perform teller and customer service duties including check cashing, processing customer deposits, withdrawals, and payments
• Sell money orders and bank checks
• Handle related administrative duties
• Maintain the bank’s standards for service, customer satisfaction, and relationship building

Requirements

• High school diploma or equivalent required
• Prior cash handling and customer service experience preferred

Qualifications

• Strong customer service skills, attention to detail, and math aptitude required
• Excellent verbal communication and interpersonal skills
• Ability to operate a computer and to learn, retain, and follow complex regulatory and security requirements
• Reliable and dependable

Benefits

• Paid time off
• 401(k) with company match
• Suite of insurance benefits including medical, dental, and more

Pay

Salary range: $18.00 – $22.00 per hour

Schedule

Variable schedule Monday–Saturday, averaging 37.5 hours weekly; must be available to work Saturdays until approximately 12:30 PM.