Customer Service and Scheduling Coordinator

Key Responsibilities

• Greet and assist patients with a warm and welcoming demeanor.
• Manage incoming calls and inquiries, scheduling of appointments, and confirming patient visits.
• Aid with patient intake, registration, and check-in process.
• Ensure all patient information is up to date and accurate.
• Partner with the clinical team to optimize appointment scheduling and patient flow.
• Foster a positive and inclusive work environment that reflects our family-focused and friendly culture.
• Handle patient inquiries, requests, and concerns, ensuring a high level of customer satisfaction.

Qualifications

• Excellent communication and interpersonal skills with a strong focus on customer satisfaction.
• Strong organizational skills and attention to detail.
• Ability to multi-task and prioritize in a face-paced environment.

Benefits

• Competitive salary commensurate with experience.
• Comprehensive benefits package, including health insurance and retirement plans.
• Professional development opportunities to enhance your skills and career growth.
• A supportive and collaborative work environment.
• The opportunity to make a positive impact on the smiles of patients of all ages!