Jobs · Idaho

Customer Service Aide - Part time

Trinity Health · Boise, ID · 1 mo ago
On-sitePart-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. Must not repeat job title. No Job ID. Remove boilerplate: EEO, navigation, legal, etc. Also remove application instructions (like visit link). Keep substantive info. Let's parse the posting: Employment Type: Part time Shift: Rotating Shift Description: Position Summary and Highlights: Saint Alphonsus Regional Medical Center in Boise, ID is hiring a Customer Service Aide to support the Food and Nutrition Services Department. The position is responsible for providing exceptional customer service by taking patient meal orders, interfacing with department technology and assuring quality of the food to maximize positive patient experiences. What You Will Do: Receive patient meal orders from patient or provider through the use of CBORD, PowerChart, and wireless tablet/phone. Deliver patient meals to room, verifies correctness of meal ticket and assists patients with tray table and opening food items as appropriate. Document patient food intake following meals and collect feedback. Remove trays from patient rooms and returns the soiled trays to the kitchen. Minimum Qualifications: High school diploma or equivalent preferred but not required. Previous experience in hospital food service helpful but not required. Work Schedule: This is a Part time shift as needed. It may include weekends, weekdays and holidays. Schedule is subject to change. Highlights and Benefits: When Saint Alphonsus takes care of you, you can take better care of our patients. We foster personal and professional growth and offer opportunities that empower our colleagues to develop their careers. Our belief in work-life balance compliments the natural beauty, diverse landscapes, and outdoor recreation lifestyle that is unique to Idaho and Oregon. We offer market-competitive pay, generous PTO, and multiple options for comprehensive benefits that begin on day one. Benefits for your future include retirement planning and matching, college savings plans for your family, and multiple life insurance plans that can change as your needs develop. We are proud to offer Employee Assistance Programs, tuition reimbursement, and educational opportunities to help you learn and grow. Visit https://www.saintalphonsus.org/careers/ to learn more! Ministry/Facility Information: Saint Alphonsus Health System is a faith-based ministry and not-for-profit health system serving Idaho, Oregon, and northern Nevada communities. The health system boasts 4 hospitals, 609 licensed beds, and 73 clinic locations. Through innovative technologies, compassionate staff, and healing environments, Saint Alphonsus' goal is to improve the health and well-being of people by emphasizing care that is patient-centered, physician-led, innovative, and community-based. Top 15 Health Systems in the country by IBM Watson Health; The region’s most advanced Trauma Center (Level II); Commission on Cancer Accredited Program through demonstrating an uncompromising commitment to improving patient survival and quality of life. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. We need to remove EEO boilerplate, navigation, legal, etc. Also remove the "Visit https://..." link (application instructions). Also remove Ministry/Facility Information? That's maybe not required but could be considered "About the role"? Actually "About the role" could be the Position Summary and Highlights. So we can put that under About the role. Responsibilities: the bullet list under What You Will Do. Requirements/Qualifications: Minimum Qualifications lines. Skills: Not explicitly listed; maybe we can infer from responsibilities? But we should not invent. So we should not create Skills section unless there is specific content. There's no explicit skills list. So omit Skills. Benefits: The Highlights and Benefits section contains benefits info. So we can create Benefits section with that content (excluding the visit link). Also mention market-competitive pay? Pay section: they mention "market-competitive pay". That's specific enough? It says "We offer market-competitive pay". That's a statement about pay. Should we create Pay section? The rule: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Here they state "market-competitive pay". That's specific enough? It's not a number but it's a statement. It's not filler like "commensurate with experience". It's a specific claim. So we can include Pay section with that sentence. Schedule: They have Work Schedule description: Part time shift as needed, may include weekends, weekdays and holidays, schedule subject to change. That's specific enough. So include Schedule section. Now About the role: Use Position Summary and Highlights. Responsibilities: bullet list. Requirements: Minimum Qualifications. Qualifications: maybe same as Requirements? The guidelines list both Requirements and Qualifications as possible headings. We need to decide which to use. The posting has "Minimum Qualifications". Could map to Qualifications section. Requirements maybe not present. We could put Requirements as empty? Better not to create empty sections. So we will use Qualifications for the minimum qualifications. Requirements maybe not needed. But we could also treat Minimum Qualifications as Requirements. However we have both headings available; we should not duplicate. Choose one that fits best: Qualifications. Thus sections: About the role, Responsibilities, Qualifications, Benefits, Pay, Schedule. We need to use

for each section heading. Then content:

for prose,

  • for lists. We must not repeat job title. No extra headings. We must not include boilerplate like EEO, ministry/facility info, equal opportunity, etc. Also remove the visit link. Now craft HTML. About the role: combine Position Summary and Highlights: "Saint Alphonsus Regional Medical Center in Boise, ID is hiring a Customer Service Aide to support the Food and Nutrition Services Department. The position is responsible for providing exceptional customer service by taking patient meal orders, interfacing with department technology and assuring quality of the food to maximize positive patient experiences." Responsibilities: list items: - Receive patient meal orders from patient or provider through the use of CBORD, PowerChart, and wireless tablet/phone. - Deliver patient meals to room, verifies correctness of meal ticket and assists patients with tray table and opening food items as appropriate. - Document patient food intake following meals and collect feedback. - Remove trays from patient rooms and returns the soiled trays to the kitchen. Qualifications: Minimum Qualifications: "High school diploma or equivalent preferred but not required." and "Previous experience in hospital food service helpful but not required." We can put as
    • each. Benefits: combine the benefits paragraphs (excluding visit link). Let's extract: "When Saint Alphonsus takes care of you, you can take better care of our patients. We foster personal and professional growth and offer opportunities that empower our colleagues to develop their careers. Our belief in work-life balance compliments the natural beauty, diverse landscapes, and outdoor recreation lifestyle that is unique to Idaho and Oregon. We offer market-competitive pay, generous PTO, and multiple options for comprehensive benefits that begin on day one. Benefits for your future include retirement planning and matching, college savings plans for your family, and multiple life insurance plans that can change as your needs develop. We are proud to offer Employee Assistance Programs, tuition reimbursement, and educational opportunities to help you learn and grow." We could split into

      for each paragraph or combine. Use

      for prose. Pay: "We offer market-competitive pay." Actually that sentence appears also in benefits paragraph. But we can still have Pay section with that sentence. However we might duplicate content. The rule: preserve ALL substantive information; do NOT invent or summarize away detail. If we put market-competitive pay in both Benefits and Pay, that's duplication but it's present in the posting. The posting says "We offer market-competitive pay, generous PTO, and multiple options for comprehensive benefits that begin on day one." So the pay statement is part of that sentence. If we separate, we might be splitting the sentence. Better to keep the sentence intact in Benefits and not create a separate Pay section unless there is distinct pay info beyond that. The rule says never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state pay, but it's embedded in benefits sentence. However we could still create a Pay section with that phrase, but then we would be extracting part of a sentence and maybe losing context. The instruction: "Prefer a few substantive sections over many thin ones." So maybe we should not create a separate Pay section; we can include pay info within Benefits. But the guidelines list Pay as a possible heading; we can omit if not distinct. Since the posting does not give specific pay amount or range, just "market-competitive pay". That's somewhat generic but still a statement. However they also say "never emit a heading followed by filler/placeholder text (e.g. 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". "Market-competitive pay" is not exactly filler like those examples; it's a specific qualifier. But it's still vague. The instruction says prefer few substantive sections over many thin ones. So we could combine pay into Benefits. Thus sections: About the role, Responsibilities, Qualifications, Benefits, Schedule. We need to include Schedule section: "This is a Part time shift as needed. It may include weekends, weekdays and holidays. Schedule is subject to change." Now Benefits section: we need to include the benefits prose, but we should not include the visit link. Also we should not include the EEO boilerplate. Also we should not include the Ministry/Facility Information. Also we should not include the "Our Commitment..." EEO part. Also we should not include the "Top 15 Health Systems..." etc. That's likely boilerplate/facility info; we should drop. Thus Benefits paragraph(s): Paragraph 1: "When Saint Alphonsus takes care of you, you can take better care of our patients. We foster personal and professional growth and offer opportunities that empower our colleagues to develop their careers. Our belief in work-life balance compliments the natural beauty, diverse landscapes, and outdoor recreation lifestyle that is unique to Idaho and Oregon. We offer market-competitive pay, generous PTO, and multiple options for comprehensive benefits that begin on day one." Paragraph 2: "Benefits for your future include retirement planning and matching, college savings plans for your family, and multiple life insurance plans that can change as your needs develop." Paragraph 3: "We are proud to offer Employee Assistance Programs, tuition reimbursement, and educational opportunities to help you learn and grow." We can keep as three

      elements. Now Schedule: one

      . Now ensure we don't include any extraneous whitespace or empty lines. Now produce HTML fragment:

      About the role

      Saint Alphonsus Regional Medical Center in Boise, ID is hiring a Customer Service Aide to support the Food and Nutrition Services Department. The position is responsible for providing exceptional customer service by taking patient meal orders, interfacing with department technology and assuring quality of the food to maximize positive patient experiences.

      Responsibilities

      • Receive patient meal orders from patient or provider through the use of CBORD, PowerChart, and wireless tablet/phone.
      • Deliver patient meals to room, verifies correctness of meal ticket and assists patients with tray table and opening food items

Similar jobs