Customer Service Aide - Part time
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat job title as heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones.
We need to parse the posting.
Given:
Employment Type:Part time
Shift:Rotating Shift
Description:Position Summary and Highlights:Saint Alphonsus Regional Medical Center in Boise, ID is hiring a Customer Service Aide to support the Food and Nutrition Services Department. The position is responsible for providing exceptional customer service by taking patient meal orders, interfacing with department technology and assuring quality of the food to maximize positive patient experiences.
What You Will Do: Receive patient meal orders from patient or provider through the use of CBORD, PowerChart, and wireless tablet/phone.
Deliver patient meals to room, verifies correctness of meal ticket and assists patients with tray table and opening food items as appropriate.
Document patient food intake following meals and collect feedback.
Remove trays from patient rooms and returns the soiled trays to the kitchen.
Minimum Qualifications: High school diploma or equivalent preferred but not required.
Previous experience in hospital food service helpful but not required.
Work Schedule:This is a Part time shift as needed. It may include weekends, weekdays and holidays. Schedule is subject to change.
Highlights and Benefits:When Saint Alphonsus takes care of you, you can take better care of our patients. We foster personal and professional growth and offer opportunities that empower our colleagues to develop their careers. Our belief in work-life balance compliments the natural beauty, diverse landscapes, and outdoor recreation lifestyle that is unique to Idaho and Oregon. We offer market-competitive pay, generous PTO, and multiple options for comprehensive benefits that begin on day one.
Benefits for your future include retirement planning and matching, college savings plans for your family, and multiple life insurance plans that can change as your needs develop.
We are proud to offer Employee Assistance Programs, tuition reimbursement, and educational opportunities to help you learn and grow.
Visit https://www.saintalphonsus.org/careers/ to learn more!
Ministry/Facility Information:Saint Alphonsus Health System is a faith-based ministry and not-for-profit health system serving Idaho, Oregon, and northern Nevada communities. The health system boasts 4 hospitals, 609 licensed beds, and 73 clinic locations. Through innovative technologies, compassionate staff, and healing environments, Saint Alphonsus' goal is to improve the health and well-being of people by emphasizing care that is patient-centered, physician-led, innovative, and community-based. Top 15 Health Systems in the country by IBM Watson Health;The region’s most advanced Trauma Center (Level II);Commission on Cancer Accredited Program through demonstrating an uncompromising commitment to improving patient survival and quality of life.
Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
We need to remove EEO boilerplate, duplicated lines, application instructions (the link to careers maybe considered application instructions? The instruction says remove application instructions. The "Visit https://www.saintalphonsus.org/careers/ to learn more!" is likely an application instruction or more info. Should we remove? It's not exactly application instruction but it's a link to learn more; could be considered boilerplate. Safer to remove it.
We need to keep substantive info: Position summary/highlights, responsibilities (What You Will Do), Minimum Qualifications, Work Schedule, Highlights and Benefits (including benefits details). Also Ministry/Facility Information maybe considered "About the organization" but not required as a section; we could include as "About the facility" but not in the list of allowed headings? The allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can also add other sections if needed? The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests those as examples. Probably we should stick to those headings where content exists.
We have:
- About the role: could be the Position Summary and Highlights paragraph. That is substantive.
- Responsibilities: the "What You Will Do" bullet list.
- Requirements/Qualifications: Minimum Qualifications (High school diploma or equivalent preferred but not required; Previous experience in hospital food service helpful but not required). Could be under Requirements or Qualifications. We'll choose Qualifications.
- Benefits: The "Highlights and Benefits" paragraph includes benefits: market-competitive pay, generous PTO, multiple options for comprehensive benefits that begin on day one, retirement planning and matching, college savings plans, multiple life insurance plans, Employee Assistance Programs, tuition reimbursement, educational opportunities. Also mention work-life balance etc. So we can create Benefits section with list.
- Pay: The posting mentions "market-competitive pay" but not specific numbers. According to instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state "market-competitive pay" which is a statement about pay, albeit vague. Is that considered stating them? It says "market-competitive pay" which is a statement but not a specific number. The instruction says never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state something about pay (market-competitive pay). However also says never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. "market-competitive pay" is somewhat vague but still a statement. Might be considered filler? Not sure. Safer to include Pay section only if there is specific pay info. Since it's just "market-competitive pay" with no numbers, maybe treat as filler and not create Pay section. The instruction says prefer a few substantive sections over many thin ones. So we could omit Pay.
- Schedule: Work Schedule section: "This is a Part time shift as needed. It may include weekends, weekdays and holidays. Schedule is subject to change." That's substantive. So we can create Schedule section.
Thus sections: About the role, Responsibilities, Qualifications, Benefits, Schedule.
We need to use for each section heading. Use - for any list of duties/requirements/benefits. Use
for prose.
We need to preserve all substantive information; do not invent or summarize away detail.
Let's extract details precisely.
About the role: "Saint Alphonsus Regional Medical Center in Boise, ID is hiring a Customer Service Aide to support the Food and Nutrition Services Department. The position is responsible for providing exceptional customer service by taking patient meal orders, interfacing with department technology and assuring quality of the food to maximize positive patient experiences."
We could keep as a paragraph.
Responsibilities: list items:
- Receive patient meal orders from patient or provider through the use of CBORD, PowerChart, and wireless tablet/phone.
- Deliver patient meals to room, verifies correctness of meal ticket and assists patients with tray table and opening food items as appropriate.
- Document patient food intake following meals and collect feedback.
- Remove trays from patient rooms and returns the soiled trays to the kitchen.
We need to keep exact phrasing.
Qualifications: "High school diploma or equivalent preferred but not required." and "Previous experience in hospital food service helpful but not required."
We could make a list.
Benefits: Need to capture all benefit statements.
From "Highlights and Benefits:" paragraph:
"When Saint Alphonsus takes care of you, you can take better care of our patients. We foster personal and professional growth and offer opportunities that empower our colleagues to develop their careers. Our belief in work-life balance compliments the natural beauty, diverse landscapes, and outdoor recreation lifestyle that is unique to Idaho and Oregon. We offer market-competitive pay, generous PTO, and multiple options for comprehensive benefits that begin on day one."
Then separate sentences:
"Benefits for your future include retirement planning and matching, college savings plans for your family, and multiple life insurance plans that can change as your needs develop."
"We are proud to offer Employee Assistance Programs, tuition reimbursement, and educational opportunities to help you learn and grow."
We should keep all these as benefit items. Could also include work-life balance etc. But we need to list them as
- . The prose sentences could be turned into list items.
We need to avoid duplication. Also we should not include the link to learn more.
Schedule: "This is a Part time shift as needed. It may include weekends, weekdays and holidays. Schedule is subject to change."
We can keep as paragraph.
Now produce HTML fragment.
We need to ensure no extra markup like or . Just the fragment.
We'll output:
About the role
Saint Alphonsus Regional Medical Center in Boise, ID is hiring a Customer Service Aide to support the Food and Nutrition Services Department. The position is responsible for providing exceptional customer service by taking patient meal orders, interfacing with department technology and assuring quality of the food to maximize positive patient experiences.
Responsibilities
- Receive patient meal orders from patient or provider through the use of CBORD, PowerChart, and wireless tablet/phone.
- Deliver patient meals to room, verifies correctness of meal ticket and assists patients with tray table and opening food items as appropriate.
- Document patient food intake following meals and collect feedback.
- Remove trays from patient rooms and returns the soiled trays to the kitchen.
Qualifications
- High school diploma or equivalent preferred but not required.
- Previous experience in hospital food service helpful but not required.
Benefits
- When Saint Alphonsus takes care of you, you can take better care of our patients.
- We foster personal and professional growth and offer opportunities that empower our colleagues to develop their careers.
- Our belief in work-life balance compliments the natural beauty, diverse landscapes, and outdoor recreation lifestyle that is unique to Idaho and Oregon.
- We offer market-competitive pay, generous PTO, and multiple options for comprehensive benefits that begin on day one.
- Benefits for your future include retirement planning and matching, college savings plans for your family, and multiple life insurance plans that can change as your needs develop.
- We are proud to offer Employee Assistance Programs, tuition reimbursement, and educational opportunities to help you learn and grow.
Schedule
for prose. Do NOT repeat job title as heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. We need to parse the posting. Given: Employment Type:Part time Shift:Rotating Shift Description:Position Summary and Highlights:Saint Alphonsus Regional Medical Center in Boise, ID is hiring a Customer Service Aide to support the Food and Nutrition Services Department. The position is responsible for providing exceptional customer service by taking patient meal orders, interfacing with department technology and assuring quality of the food to maximize positive patient experiences. What You Will Do: Receive patient meal orders from patient or provider through the use of CBORD, PowerChart, and wireless tablet/phone. Deliver patient meals to room, verifies correctness of meal ticket and assists patients with tray table and opening food items as appropriate. Document patient food intake following meals and collect feedback. Remove trays from patient rooms and returns the soiled trays to the kitchen. Minimum Qualifications: High school diploma or equivalent preferred but not required. Previous experience in hospital food service helpful but not required. Work Schedule:This is a Part time shift as needed. It may include weekends, weekdays and holidays. Schedule is subject to change. Highlights and Benefits:When Saint Alphonsus takes care of you, you can take better care of our patients. We foster personal and professional growth and offer opportunities that empower our colleagues to develop their careers. Our belief in work-life balance compliments the natural beauty, diverse landscapes, and outdoor recreation lifestyle that is unique to Idaho and Oregon. We offer market-competitive pay, generous PTO, and multiple options for comprehensive benefits that begin on day one. Benefits for your future include retirement planning and matching, college savings plans for your family, and multiple life insurance plans that can change as your needs develop. We are proud to offer Employee Assistance Programs, tuition reimbursement, and educational opportunities to help you learn and grow. Visit https://www.saintalphonsus.org/careers/ to learn more! Ministry/Facility Information:Saint Alphonsus Health System is a faith-based ministry and not-for-profit health system serving Idaho, Oregon, and northern Nevada communities. The health system boasts 4 hospitals, 609 licensed beds, and 73 clinic locations. Through innovative technologies, compassionate staff, and healing environments, Saint Alphonsus' goal is to improve the health and well-being of people by emphasizing care that is patient-centered, physician-led, innovative, and community-based. Top 15 Health Systems in the country by IBM Watson Health;The region’s most advanced Trauma Center (Level II);Commission on Cancer Accredited Program through demonstrating an uncompromising commitment to improving patient survival and quality of life. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. We need to remove EEO boilerplate, duplicated lines, application instructions (the link to careers maybe considered application instructions? The instruction says remove application instructions. The "Visit https://www.saintalphonsus.org/careers/ to learn more!" is likely an application instruction or more info. Should we remove? It's not exactly application instruction but it's a link to learn more; could be considered boilerplate. Safer to remove it. We need to keep substantive info: Position summary/highlights, responsibilities (What You Will Do), Minimum Qualifications, Work Schedule, Highlights and Benefits (including benefits details). Also Ministry/Facility Information maybe considered "About the organization" but not required as a section; we could include as "About the facility" but not in the list of allowed headings? The allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can also add other sections if needed? The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests those as examples. Probably we should stick to those headings where content exists.
We have:
- About the role: could be the Position Summary and Highlights paragraph. That is substantive.
- Responsibilities: the "What You Will Do" bullet list.
- Requirements/Qualifications: Minimum Qualifications (High school diploma or equivalent preferred but not required; Previous experience in hospital food service helpful but not required). Could be under Requirements or Qualifications. We'll choose Qualifications.
- Benefits: The "Highlights and Benefits" paragraph includes benefits: market-competitive pay, generous PTO, multiple options for comprehensive benefits that begin on day one, retirement planning and matching, college savings plans, multiple life insurance plans, Employee Assistance Programs, tuition reimbursement, educational opportunities. Also mention work-life balance etc. So we can create Benefits section with list.
- Pay: The posting mentions "market-competitive pay" but not specific numbers. According to instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state "market-competitive pay" which is a statement about pay, albeit vague. Is that considered stating them? It says "market-competitive pay" which is a statement but not a specific number. The instruction says never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state something about pay (market-competitive pay). However also says never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. "market-competitive pay" is somewhat vague but still a statement. Might be considered filler? Not sure. Safer to include Pay section only if there is specific pay info. Since it's just "market-competitive pay" with no numbers, maybe treat as filler and not create Pay section. The instruction says prefer a few substantive sections over many thin ones. So we could omit Pay.
- Schedule: Work Schedule section: "This is a Part time shift as needed. It may include weekends, weekdays and holidays. Schedule is subject to change." That's substantive. So we can create Schedule section.
Thus sections: About the role, Responsibilities, Qualifications, Benefits, Schedule.
We need to use for each section heading. Use - for any list of duties/requirements/benefits. Use
for prose.
We need to preserve all substantive information; do not invent or summarize away detail.
Let's extract details precisely.
About the role: "Saint Alphonsus Regional Medical Center in Boise, ID is hiring a Customer Service Aide to support the Food and Nutrition Services Department. The position is responsible for providing exceptional customer service by taking patient meal orders, interfacing with department technology and assuring quality of the food to maximize positive patient experiences."
We could keep as a paragraph.
Responsibilities: list items:
- Receive patient meal orders from patient or provider through the use of CBORD, PowerChart, and wireless tablet/phone.
- Deliver patient meals to room, verifies correctness of meal ticket and assists patients with tray table and opening food items as appropriate.
- Document patient food intake following meals and collect feedback.
- Remove trays from patient rooms and returns the soiled trays to the kitchen.
We need to keep exact phrasing.
Qualifications: "High school diploma or equivalent preferred but not required." and "Previous experience in hospital food service helpful but not required."
We could make a list.
Benefits: Need to capture all benefit statements.
From "Highlights and Benefits:" paragraph:
"When Saint Alphonsus takes care of you, you can take better care of our patients. We foster personal and professional growth and offer opportunities that empower our colleagues to develop their careers. Our belief in work-life balance compliments the natural beauty, diverse landscapes, and outdoor recreation lifestyle that is unique to Idaho and Oregon. We offer market-competitive pay, generous PTO, and multiple options for comprehensive benefits that begin on day one."
Then separate sentences:
"Benefits for your future include retirement planning and matching, college savings plans for your family, and multiple life insurance plans that can change as your needs develop."
"We are proud to offer Employee Assistance Programs, tuition reimbursement, and educational opportunities to help you learn and grow."
We should keep all these as benefit items. Could also include work-life balance etc. But we need to list them as
- . The prose sentences could be turned into list items.
We need to avoid duplication. Also we should not include the link to learn more.
Schedule: "This is a Part time shift as needed. It may include weekends, weekdays and holidays. Schedule is subject to change."
We can keep as paragraph.
Now produce HTML fragment.
We need to ensure no extra markup like or . Just the fragment.
We'll output:
About the role
Saint Alphonsus Regional Medical Center in Boise, ID is hiring a Customer Service Aide to support the Food and Nutrition Services Department. The position is responsible for providing exceptional customer service by taking patient meal orders, interfacing with department technology and assuring quality of the food to maximize positive patient experiences.
Responsibilities
- Receive patient meal orders from patient or provider through the use of CBORD, PowerChart, and wireless tablet/phone.
- Deliver patient meals to room, verifies correctness of meal ticket and assists patients with tray table and opening food items as appropriate.
- Document patient food intake following meals and collect feedback.
- Remove trays from patient rooms and returns the soiled trays to the kitchen.
Qualifications
- High school diploma or equivalent preferred but not required.
- Previous experience in hospital food service helpful but not required.
Benefits
- When Saint Alphonsus takes care of you, you can take better care of our patients.
- We foster personal and professional growth and offer opportunities that empower our colleagues to develop their careers.
- Our belief in work-life balance compliments the natural beauty, diverse landscapes, and outdoor recreation lifestyle that is unique to Idaho and Oregon.
- We offer market-competitive pay, generous PTO, and multiple options for comprehensive benefits that begin on day one.
- Benefits for your future include retirement planning and matching, college savings plans for your family, and multiple life insurance plans that can change as your needs develop.
- We are proud to offer Employee Assistance Programs, tuition reimbursement, and educational opportunities to help you learn and grow.
Schedule
- for any list of duties/requirements/benefits. Use
for prose. We need to preserve all substantive information; do not invent or summarize away detail. Let's extract details precisely. About the role: "Saint Alphonsus Regional Medical Center in Boise, ID is hiring a Customer Service Aide to support the Food and Nutrition Services Department. The position is responsible for providing exceptional customer service by taking patient meal orders, interfacing with department technology and assuring quality of the food to maximize positive patient experiences." We could keep as a paragraph. Responsibilities: list items: - Receive patient meal orders from patient or provider through the use of CBORD, PowerChart, and wireless tablet/phone. - Deliver patient meals to room, verifies correctness of meal ticket and assists patients with tray table and opening food items as appropriate. - Document patient food intake following meals and collect feedback. - Remove trays from patient rooms and returns the soiled trays to the kitchen. We need to keep exact phrasing. Qualifications: "High school diploma or equivalent preferred but not required." and "Previous experience in hospital food service helpful but not required." We could make a list. Benefits: Need to capture all benefit statements. From "Highlights and Benefits:" paragraph: "When Saint Alphonsus takes care of you, you can take better care of our patients. We foster personal and professional growth and offer opportunities that empower our colleagues to develop their careers. Our belief in work-life balance compliments the natural beauty, diverse landscapes, and outdoor recreation lifestyle that is unique to Idaho and Oregon. We offer market-competitive pay, generous PTO, and multiple options for comprehensive benefits that begin on day one." Then separate sentences: "Benefits for your future include retirement planning and matching, college savings plans for your family, and multiple life insurance plans that can change as your needs develop." "We are proud to offer Employee Assistance Programs, tuition reimbursement, and educational opportunities to help you learn and grow." We should keep all these as benefit items. Could also include work-life balance etc. But we need to list them as
- . The prose sentences could be turned into list items.
We need to avoid duplication. Also we should not include the link to learn more.
Schedule: "This is a Part time shift as needed. It may include weekends, weekdays and holidays. Schedule is subject to change."
We can keep as paragraph.
Now produce HTML fragment.
We need to ensure no extra markup like or . Just the fragment.
We'll output:
About the role
Saint Alphonsus Regional Medical Center in Boise, ID is hiring a Customer Service Aide to support the Food and Nutrition Services Department. The position is responsible for providing exceptional customer service by taking patient meal orders, interfacing with department technology and assuring quality of the food to maximize positive patient experiences.
Responsibilities
- Receive patient meal orders from patient or provider through the use of CBORD, PowerChart, and wireless tablet/phone.
- Deliver patient meals to room, verifies correctness of meal ticket and assists patients with tray table and opening food items as appropriate.
- Document patient food intake following meals and collect feedback.
- Remove trays from patient rooms and returns the soiled trays to the kitchen.
Qualifications
- High school diploma or equivalent preferred but not required.
- Previous experience in hospital food service helpful but not required.
Benefits
- When Saint Alphonsus takes care of you, you can take better care of our patients.
- We foster personal and professional growth and offer opportunities that empower our colleagues to develop their careers.
- Our belief in work-life balance compliments the natural beauty, diverse landscapes, and outdoor recreation lifestyle that is unique to Idaho and Oregon.
- We offer market-competitive pay, generous PTO, and multiple options for comprehensive benefits that begin on day one.
- Benefits for your future include retirement planning and matching, college savings plans for your family, and multiple life insurance plans that can change as your needs develop.
- We are proud to offer Employee Assistance Programs, tuition reimbursement, and educational opportunities to help you learn and grow.
Schedule
- . The prose sentences could be turned into list items.
We need to avoid duplication. Also we should not include the link to learn more.
Schedule: "This is a Part time shift as needed. It may include weekends, weekdays and holidays. Schedule is subject to change."
We can keep as paragraph.
Now produce HTML fragment.
We need to ensure no extra markup like or . Just the fragment.
We'll output: