Customer Service Advisor

Qualifications

• Effective communication and interpersonal skills
• Ability to suggest additional services based on inspections
• Comfort with physical tasks and working conditions
• Fluency in English (reading, writing, speaking)
• Willingness to be cross-trained as a top-side technician
• Ability to review training materials and safety procedures
• Mobility to work with hands above head, stand for extended periods, and climb stairs

Skills

• Strong customer service orientation
• Product knowledge for recommending oil change options and additional services
• Confidence in delivering exceptional service