Customer Service Advisor

What You’ll Do As a Customer Service Advisor, you will be the first and last point of contact for customers, creating positive impressions and fostering loyalty. Your responsibilities include recommending oil change options and additional services using product knowledge. Our comprehensive training will equip you with the skills to communicate effectively, understand our products, and excel in customer interactions. Qualifications & Skills Ability to suggest services based on inspections and manufacturer recommendationsStrong interpersonal and communication skillsComfortable face-to-face interactions and learning new skillsPhysical ability to lift up to 50 pounds, stand for extended periods, and work in non-climate-controlled environmentsFull mobility and manual dexterityProficiency in reading, understanding, and applying written and digital training materialsFluent in English (reading, writing, speaking) Key Duties & Benefits Promote additional services to enhance customer experienceReceive paid on-the-job training without prior automotive experienceEnjoy flexible schedules, paid time off, uniforms, tools, and career development opportunitiesAccess medical, dental, vision, 401(k) with match, tuition assistance, and discounts on servicesBenefit from a diverse, inclusive workplace that encourages internal growth