Customer Service Advisor

About the Role

The Customer Service Advisor is the first and last point of contact for customers, responsible for creating positive impressions and building loyalty through product knowledge and recommending oil change and additional services. Training is provided to develop communication skills, product expertise, and confidence, regardless of prior experience.

Responsibilities

• Engage with customers to suggest services based on inspections and manufacturer recommendations.
• Communicate effectively face-to-face, review training materials, and follow safety procedures.
• Assist with technical tasks, including lifting up to 50 pounds and working in a non-climate-controlled environment.

Qualifications & Skills

• Effective interpersonal and oral communication skills.
• Willingness to learn, grow, and be cross-trained as a top-side technician.
• Ability to stand for long periods, climb stairs, and work with hands above the head.
• Fluency in English (reading, writing, speaking).

Career Advancement

Opportunities for growth through a comprehensive training program, safety commitment, and a culture of internal promotion. More details available via the provided link.

Note: Benefits and conditions may vary by location. Accommodations are available for applicants with disabilities.