Customer Service Advisor

About the role

Join the nation’s largest and most innovative car wash brand as a Guest Service Specialist (GSS). You’ll be the heart and face of our brand, delivering care, connection, and exceptional customer support that defines every customer experience. As we accelerate growth across the country, this is your chance to stand out and be part of something special.

Why join us

• Be part of an extraordinary team where energy is high and people are the heart of the business.
• Supercharge your career growth with industry-leading training programs that immerse you in our culture, brand standards, and operational playbook.
• Access your earnings with same-day pay—any day can be payday.
• Enjoy great benefits from day one, including PTO, affordable medical, dental, and vision coverage, 401(k) match, and tuition reimbursement.

Responsibilities

• Greet every customer with a wave and a smile.
• Enthusiastically sell our products and Unlimited Wash Club membership program.
• Genuinely thank each customer for choosing Mister.
• Anticipate and solve customer needs.
• Ensure each customer leaves with a clean, dry, and shiny car.
• Keep our sites clean, inviting, and well-maintained.
• Collaborate with team members to complete tasks and achieve goals.
• Enjoy variety, hands-on work, and rewarding days in a fast-paced, outdoor environment.

Requirements

• Enjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitality roles.
• Sell with passion and energy.
• Love working with others to get things done.
• Thrive in a fast-paced, outdoor work environment.
• Are open to feedback and learning new things.
• Are consistent, reliable, and available to work varied shifts, including weekends and holidays.
• Have the energy to stay on your feet and the strength to lift what’s needed.

Benefits

• Paid time off (PTO) from day one.
• Affordable medical, dental, and vision coverage.
• 401(k) match.
• Tuition reimbursement.

Want to learn more about the role? Watch our Day in the Life video for an inside look.