Customer Service Advisor

About the role

Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. As the company accelerates national growth, it is hiring a Guest Service Specialist (GSS) to deliver exceptional customer service as the heart and face of the brand.

Responsibilities

• Greet every customer with a wave and a smile.
• Enthusiastically sell products and the Unlimited Wash Club membership program.
• Genuinely thank each customer for choosing Mister.
• Anticipate and solve customer needs.
• Ensure each customer leaves with a clean, dry, and shiny car.
• Keep sites clean, inviting, and well-maintained.
• Collaborate with team members to complete tasks and achieve goals.

What we're looking for

• Enjoy making meaningful connections with customers.
• Excitement to learn and grow in customer service, retail, or hospitality-type roles.
• Passion and energy for selling.
• Enjoy working with others to get things done.
• Thrive in a fast-paced, outdoor work environment.
• Open to feedback and learning new things.
• Consistent, reliable, and available to work varied shifts, including weekends and holidays.
• Energy to stay on your feet and the strength to lift what's needed.

Why join Mister

• Be part of an extraordinary team in a high-energy, people-centered business.
• Company guided by core values: We Care, We Work Hard, We Have Fun.
• Career growth opportunities with national expansion and leadership development.
• Industry-leading training programs covering culture, brand standards, and the operational playbook.
• Same-day pay — access your earnings the same day you earn them.
• Amazing benefits including affordable medical, dental, and vision coverage, 401(k) match, and tuition reimbursement.