Customer Service Advisor

What You’ll Do As a Customer Service Advisor, you will be the first and last point of contact for customers, creating positive impressions and fostering loyalty by recommending oil change options and additional services. Training will equip you with product knowledge and communication skills to effectively interact with customers and become an expert in services, products, and company procedures. Key Responsibilities Assist customers by suggesting services based on inspections and recommendations.Provide excellent face-to-face communication and customer service.Support the team with technical tasks, including being cross-trained as a top-side technician.Work in a non-climate-controlled environment, standing for extended periods, lifting up to 50 pounds, and climbing stairs.Review and understand safety and operational procedures. Qualifications & Skills Effective communication and interpersonal skills.Willingness to learn and grow within the role.Ability to work physically demanding tasks and understand training materials.Fluency in English (reading, writing, speaking). Career Growth & Benefits Opportunities for advancement are supported by comprehensive training, safety commitments, and a values-driven environment. Benefits include competitive pay, paid training, flexible schedules, PTO, uniforms, tuition assistance, health coverage, retirement plans, and employee discounts. Diversity and inclusion are prioritized, encouraging applicants from all backgrounds.