Customer Service Administrator

Responsibilities

• Sales Order review and processing.
• Investigate Sales Order status and provide feedback.
• Make Sales Order changes as needed/requested.
• Issue Customer concerns for various issues.
• Create and maintain customer profiles.
• Identify Master Data issues as related to Sales Order entry and advise of issues.
• Elevate customer issues to Management to assist in resolution.
• Initiate information requests.
• Respond to additional customer, broker and sales inquiries.
• Back-up to teammates when they are out of office.

Qualifications

• General office experience with emphasis on order processing or data entry.
• Must be professional, communicate effectively.
• Must be a self-starter and team player.
• Must be detail oriented, accurate and organized.
• Experience in SAP or other ERP systems, Microsoft Office (excel, word, outlook) preferred.

Pay

TBD

Schedule

TBD

Benefits

TBD

Skills

TBD

Note: Seneca Foods Corporation is an equal opportunity employer and provides reasonable accommodations for qualified individuals with disabilities.