Customer Service - Accounts Receivable / Utility Billing Support

About the role

Support customer service needs related to accounts receivable and utility billing. Handle inquiries, process payments, and resolve billing issues.

Responsibilities

• Handle customer inquiries via phone and email
• Process payments and update customer records
• Resolve billing disputes and provide accurate information
• Follow up on overdue accounts and maintain customer relationships

Requirements

• High school diploma or equivalent
• Experience in customer service or billing preferred
• Strong communication skills
• Ability to work independently and manage time effectively

Qualifications

• Proficiency in Microsoft Office Suite
• Knowledge of utility billing systems
• Excellent problem-solving and organizational skills

Skills

• Customer service orientation
• Billing and collections experience
• Technical proficiency with billing software

Benefits

• Flexible schedule options
• Competitive compensation package
• Professional development opportunities

Pay

• $15.00 per hour

Schedule

• Part-time hours available

Benefits

• Health insurance
• 401(k) plan
• Employee discounts