Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)
Position Overview
Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic, and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry.
What You’ll Do
- Demonstrate exceptional customer service to all SiteOne customers
- Cultivate and manage strong relationships with customers
- Absorb and manage inventory orders for customer pickup or delivery
- Proactively identify and capitalize on opportunities to grow sales with current and potential customers
- Possess and implement new technologies and ways of working to help positively impact business performance
- Aid with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment
Skills We Are Seeking
- Minimum of 1 year experience in a retail or wholesale setting, preferred
- Excellent customer service skills
- Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred
- Green industry experience or knowledge of landscape, nursery, or irrigation product a plus
- Ready and willing to learn and adopt new technologies and ways of working
- Ability to think quickly and make sound decisions
- Inventory management experience helpful
- Must be able to lift a minimum of 50 pounds
- High school diploma or equivalent preferred
Compensation & Benefits
- Competitive Compensation
- Medical, Dental and Vision plans
- Paid Time Off, Paid Holidays
- DailyPay available!
- 401k with company match
- Tuition Reimbursement
- Lucrative Associate Referral Program
- Company Apparel and Work Boot Vouchers
- Opportunity for Advancement
- Paid Training and Business Certifications Available
- Free Counseling Services/Employee Assistance Program
- Life Insurance and Short- and Long-Term Disability Insurance
- Product Discounts
- Most Branches never work Sundays!
The Information Contained Herein
This information is not intended to be an exhaustive list of all responsibilities, duties, and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines. They may vary from position to position.
About SiteOne
SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. We are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks aligns with our vision to "Be a Great Place to Work for Our Associates." We foster a culture of safety, teamwork, and continuous improvement.