Customer Sales & Service Associate

Responsibilities

• Sell broadband services to both commercial and residential customers.
• Provide basic troubleshooting and technical support.
• Educate customers about products and services to enhance understanding and satisfaction.
• Assist in establishing new accounts and creating account service modifications.
• Provisioning of services to ensure seamless customer experience.

Qualifications & Skills

• Strong customer service and communication skills.
• Ability to troubleshoot technical issues effectively.
• Knowledge of broadband services and related products.
• Competence in account management and service provisioning.
• Customer-focused with a proactive approach to support and education.