Customer Sales Representative: Flatbed

Day-to-Day Responsibilities

• Develop new business through lead generation, cold communications (i.e., phone calls, emails, social platforms), and referrals.
• Successfully onboard customers through internal department processes and collaboration.
• Grow market share with existing customers by positioning RPM’s full suite of services and executing on customer strategy through proactive communications.
• Monitor customer and industry vertical trends to take appropriate actions to optimize revenue.
• Manage daily customer operations in our transportation management system including but not limited to building orders, shipment capacity coverage, tracking, billing, collections, and issue resolution.
• Collaborate with internal departments to provide strategic planning including but not limited to pricing, operational efficiencies, and issue resolution.
• Prepare presentations, provide cost comparisons, and present QBRs to customer stakeholders.
• Adhere to departmental KPIs, production metrics, and sales-related activities, including pipeline management.
• Attend and participate in any training or educational sessions deemed necessary by the department.

Preferred Qualifications & Experience

• Bachelor’s Degree
• 1-5+ years of logistics or supply-chain experience
• Experience pricing and executing Over-Dimensional (oversized load, OSOW (Oversize/Overweight), over-dimensional load, superload, specialized transport, and heavy equipment trucking) and project-based freight
• Working Knowledge of Permits, Escorts, Routing, and Specialized Equipment
• Experience selling into Automotive, Construction, Energy or Industrial Verticals
• Experience with CRM Platforms such as Salesforce
• Experience with lead generation platforms such as ZoomInfo
• Able to travel (less than 5% of the time) to meet with customers and/or attend industry conferences

Compensation and Benefits

• Competitive Base + Commission
• BCBS (medical), Delta Dental & VSP (vision)
• Life insurance, short & long-term disability – paid by RPM
• Maternity & Paternity Leave
• 401(k) with generous employer match
• Unlimited PTO – use it!

About the role

RPM is an international non-asset-based logistics and supply chain solutions company focused on providing customizable solutions tailored to support today's complex supply chains. As one of the fastest-growing logistics companies in North America, RPM executes thousands of shipments per month through a combination of digital innovations and an unwavering commitment to customer success. RPM has evolved as a disruptive and differentiated, end-to-end transportation service provider to meet the ever-changing needs of its customers. RPM proudly services some of the most recognizable and transformative companies in the world as The Driving Force in Logistics™.