Customer Sales Executive

The Role

We’re looking for a Client Sales Executive to join our dynamic team. In this role, you'll be responsible for prospecting and developing new business, nurturing relationships, and managing a growing book of freight customers across the U.S. and Canada. This is a high-impact role for someone who thrives in a fast-paced environment and loves the challenge of building strong, lasting client partnerships.

What You’ll do

• Build and manage long-term customer relationships through outbound prospecting and daily client engagement
• Drive truckload freight sales with a focus on trust, reliability, and service excellence
• Collaborate across departments to ensure seamless service and strong customer experiences
• Maintain and exceed key performance indicators (KPIs) including outbound calls, on-time delivery performance, and proactive tracking
• Use OTR's tech tools and analytics to make smart, data-driven decisions
• Grow your book of business using a multi-channel approach: phone, email, LinkedIn, and more
• Execute a structured sales process — while bringing your own entrepreneurial style

Experience/Qualifications

• 3+ years in a customer sales role for a freight brokerage
• Ability to thrive under deadlines, drive results, multi-task, and work with a sense of urgency
• Demonstrated skills in building relationships and establishing rapport with colleagues, leaders, and clients
• Capable of working independently as well as collaboratively across the company
• Driven, enthusiastic, resilient, agile, and highly motivated