Customer Return Representative - PT

About the role

We’re hiring immediately! Do you enjoy working outdoors and helping customers complete their experience on a positive note? If you’re friendly, dependable, and take pride in providing great service, join the Avis Budget Group team at our airport locations. In this role, you’ll be a key part of the return process—helping customers move smoothly through their drop-off while ensuring vehicles are accurately checked in and ready for the next rental. Jamaica, New York, United States.

Responsibilities

• Assist customers as they return their rental vehicles.
• Greet customers, secure keys, record mileage, fuel levels, and vehicle condition.
• Check cars into the computer system.
• Help ensure vehicles are processed efficiently and accurately.
• Deliver professional, friendly customer service.

Benefits

• Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
• On-the-job training
• Paid time off
• Medical, dental and other insurance
• Flexible spending account – opportunity to contribute up to $270 as a tax‑free benefit for public transportation or parking expenses
• Retirement benefits (401k)
• Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars

Pay

Minimum Hourly Rate: $17.00
Maximum Hourly Rate: $17.00
Shift Premium may Apply

Requirements

• Valid Driver’s License
• Basic computer skills (typing, data entry)
• Effective verbal communication skills
• Enjoyment of working with customers and providing great service
• Willingness to work outdoors
• Flexibility to work all shifts
• Ability to stand, walk, or move throughout the rental lot, enter and exit vehicles for prolonged periods, and drive a variety of vehicles
• Must be 18 years of age and legally authorized to work in the United States
• This position requires regular, on‑site presence and cannot be performed remotely
• 6 months retail or customer service experience is a bonus