Customer Relations Representative - State Farm Agent Team Member
About the role
I have been a State Farm agent since January 2014, leading a team of seven employees, fostering a supportive and motivated work environment. My educational background includes a bachelor’s degree in marketing, and I am actively engaged in nonprofit work through organizations such as Good News Jail Ministry and Charis Pregnancy Center.
Responsibilities
- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Aid in customer retention strategies.
- Collaborate with other departments to enhance customer satisfaction.
- Show strong communication and problem-solving skills.
- Experience in customer service is preferred.
- Handle high-stress situations with composure.
About the agency
Our mission is to assist individuals in managing risks, recovering from unexpected events, and achieving their aspirations. We provide comprehensive insurance and financial services, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance. The office is located in Centerville, Utah, and operates from 8:30 AM to 5:30 PM Monday through Friday.
Benefits
- License reimbursement
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k) matching
Schedule
The office is open from 8:30 AM to 5:30 PM Monday through Friday.
Pay
Details on pay are not specified in the job posting.