Customer Relations Representative - State Farm Agent Team Member
ROLE DESCRIPTION
As a Customer Relations Representative with Dennis Chaumont Insurance Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES
- Manage customer inquiries and resolve issues.
- Maintain client records and update information as needed.
- Aid in customer retention strategies.
- Collaborate with other departments to ensure customer satisfaction.
QUALIFICATIONS
- Strong communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
BENEFITS
- Simplified IRA
- Licence reimbursement
- Competitive salary
- Opportunity for advancement
- Training & development
- Bonus based on performance
- Flexible schedule
- Health insurance
- Paid time off
PAY
$40,000.00 - $60,000.00 per year
About the Role
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Edmond, OK.
- I have been a State Farm agent since 1973.
- I am a proud graduate of the University of Southwestern Louisiana.
- We currently have 14 team members at our agency.
- Our agency has received awards including: President's Club
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.