Customer Relations Representative - State Farm Agent Team Member
Responsibilities
- Manage customer inquiries and resolve issues.
- Maintain client records and update information as needed.
- Aid in customer retention strategies.
- Collaborate with other departments to ensure customer satisfaction.
Qualifications
- Strong communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
Benefits
- Simplified IRA
- L license reimbursement
- Performance-based bonus
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
Pay
$50,000.00 - $75,000.00 per year
About the Role
As a Customer Relations Representative - State Farm Agent Team Member with Wanda Carlson - State Farm Agent, you will generate exceptional client experiences that support the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
Role Description
We look forward to connecting with you! If you are the ideal customer-focused and empathetic team member we are searching for, we look forward to connecting with you. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
About Our Agency
Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Our office is located in Milford, CT. I have been a State Farm agent since 1993. I am a proud graduate of Delaware State College/B.S. Political Science/Business, Syracuse University, Master's in Public Administration. We currently have 4 team members at our agency. We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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