Customer Relations Representative - State Farm Agent Team Member

About the role

With over 25 years of trusted service, Sarah’s State Farm Agency has proudly supported Palm Beach Gardens, North Palm Beach, and neighboring communities for 12 years. Our close-knit team of 14 dedicated professionals thrives in a family-oriented environment where every member plays a vital role in our collective success. We value our people and offer competitive benefits including retirement plans, group life insurance, and exciting opportunities for in-office promotions.

Responsibilities

• Provide timely, empathetic responses to customer inquiries and concerns
• Maintain and update accurate client records with meticulous attention
• Support customer retention initiatives that strengthen client loyalty
• Collaborate seamlessly across departments to ensure top-tier service

Requirements

• Strong communication and problem-solving abilities
• Experience in customer service is preferred, but a positive attitude is a must
• Able to remain calm and professional under pressure
• A genuine desire to help others and grow within the agency

Qualifications

Your excellent communication skills and empathetic approach will not only resolve inquiries but also build lasting relationships that fuel our agency’s growth.

Skills

• Excellent communication skills
• Empathetic approach

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Join Our Family-Oriented Team at Sarah’s State Farm Agency!