CUSTOMER RELATIONS REPRESENTATIVE - STATE FARM AGENT TEAM MEMBER
Successful State Farm Agent is seeking a qualified professional to join their winning team as a Customer Relations Representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
- Provide prompt, accurate, and friendly customer service, including responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Work with the agent to establish and meet marketing goals.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements
- Sales experience (outside sales, inside sales, retail sales, or telemarketing) preferred.
- Successful track record of meeting sales goals/quotas preferred.
- Excellent communication skills—written, verbal, and listening.
- Enthusiastic about the role insurance and financial products play in helping people manage risks, recover from the unexpected, and realize their dreams.
- Self-motivated with the ability to make presentations to potential customers.
- Ability to achieve mutually agreed-upon marketing goals.
- Experience in marketing.
- Property and Casualty license (must currently hold).
- Life and Health license (must be able to obtain).
Benefits
- Hourly pay.
- Health benefits.
- Profit sharing.
- Paid time off (vacation and personal/sick days).
- Valuable experience and growth potential with opportunity for advancement within the agency.
Pay
$14.00 - $20.00 per hour.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees; employees are not employees of State Farm.