CUSTOMER RELATION SPECIALIST
Customer Relocation Specialist
Employee Stock Ownership Program
Health insurance
Vision insurance
Dental insurance
Opportunity for advancement
Stock options plan
Employee discounts
Retail Customer Service Office Duties
- Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
- Verifies all information related to orders is accurate; identifies and corrects discrepancies.
- Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
- Completes and processes credit applications, payments and financing paperwork.
- Communicates with internal and external personnel in a professional and timely manner.
- Maintains accurate files and processes in order to maximize productivity.
- Performs clerical support for store staff as needed.
Excellent verbal and written communication, and listening skills
Basic reading and comprehension skills
Basic numerical reasoning skills
Able to complete paperwork in an accurate, neat and efficient manner
Demonstrated knowledge of software, including Microsoft Office
Excellent organizational skills
Outstanding customer service skills
Ability to sit, stand, bend, stoop, and reach regularly
High school diploma or equivalent combination of education and experience
Previous clerical experience preferred
Pay & Schedule
Full-Time/Regular
About the Role
Independent Retail offers a myriad of opportunities for people of all backgrounds. When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don’t work in sales? Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service — to name just a few. Retail companies are also some of the most exciting brands in the country — and they’re driving the industry’s innovations in customer experience. Retail is the #1 private-sector employer in the country. If you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you!
Benefits
Health insurance
Dental insurance
Vision insurance
Life insurance ($10,000 Life Insurance Policy paid in full by the company)
401K Plan (All administrative fees are paid by the company)
Employee Stock Ownership Program (ESOP)
Schedule
Full-Time/Regular
Job ID / Requisition Number
#bssales
About the Company
Independent Retail offers a myriad of opportunities for people of all backgrounds. When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don’t work in sales? Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service — to name just a few. Retail companies are also some of the most exciting brands in the country — and they’re driving the industry’s innovations in customer experience. Retail is the #1 private-sector employer in the country. If you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you!
Contact Information
If you already have a resume on Indeed, your application will go directly to Independent Retail. All inquiries should be made directly with the organization that posted this employment opportunity.