Customer Quality Assurance Inspector

About the role

EMR is one of the world’s leading metal recycling companies with a history spanning decades. At EMR, our employees are the heart and soul of our organization. We are committed to creating a workplace that prioritizes the well-being and safety of everyone. Our company provides a supportive and inclusive community where everyone's ideas and contributions are valued. We believe in teamwork and collaboration. Our mission is to provide our customers with efficient and reliable metal recycling services while minimizing the environmental impact of our operations. EMR recycles ten million tons of material annually, everything from beverage cans to aircraft carriers. We work with a wide variety of metals including copper, aluminum, brass, and stainless steel and can recycle it into more than 200 different types of new sustainable raw materials.

The Quality Assurance Inspector at EMR plays a vital role in ensuring safety, quality, and smooth operations. This role is active, engaging, and outdoors focused. You'll work in various weather conditions and occasionally near heavy machinery. Your work will involve using modern communication tools and fostering positive interactions with diverse individuals daily.

Responsibilities

• Responsible for quality inspection of loads to ensure materials are free from debris such as concrete, dirt, trash, etc.
• Performs quality checks to prevent hazardous materials, such as lithium batteries, propane tanks or gasoline tanks from entering stream for processing.
• Determines deductions from loads if unwanted materials.
• Directs all site traffic for all trucks in and out of the facility.
• Maintain current knowledge of industry trends and practices.
• Other job duties as assigned.

Requirements

• High school diploma or GED-equivalent.
• Must have reliable transportation.
• Prior experience in Quality Assurance preferred but not required.
• Basic computer proficiency.
• A high level of attention to detail and a proactive attitude toward maintaining safety and quality standards.
• Customer service experience.
• Strong multitasking abilities in a fast-paced environment to include evenings and weekends.
• A team player with excellent communication and customer service skills.

Work environment

• Field work environment; may be working near moving mechanical parts.
• Outside weather conditions; occasionally exposed to wet and/or humid conditions.
• Noise level can be loud and require ear protection.
• Required to sit, walk and stand for periods of time.
• Frequent bending, kneeling and standing.
• Lifting up to 50 lbs.
• Working in confined spaces.
• Ability to work in high/low temperatures.
• May be required to use a computer for extended periods of time.
• Communication via telephone, mobile phone, email, text and in-person with others to exchange accurate information.

Pay and schedule

• Weekly pay with fixed schedule and overtime offered.

Benefits

• On the job training and career advancement.
• Paid time off and 7 paid company holidays (+ 1 Floating holiday).
• Comprehensive benefits including medical, dental, FREE vision and life insurance, EAP.
• HSA and FSA with employer contribution.
• 401(k) with company match.