Customer Purchasing Representative

About the role

Onsite role; Non Remote Shift: Monday-Friday from 8:00am-4:30pm
Pay rate: $21.00 per hour
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs

Responsibilities

• Captures and maintains accurate records of customer orders.
• Coordinates daily operations of the purchasing functions.
• Develops a thorough knowledge of the Premier system.
• Administers, implements, and monitors policies and procedures related to areas of responsibility.
• Ensures that customer orders are placed and received on schedule and at the correct cost.
• Aids in the timely resolution of purchase order discrepancies with the Material management team and Accounts Payable staff.
• Serves as a liaison between Purchasing and all operational areas of the healthcare facility to ensure client satisfaction.
• Reviews financial and product data to ensure maximum revenue generation and reduction of product cost.
• Provides project support, communication, and status updates to the Director, Operations Managers, Supervisors/Leads, and team members, including those at off-site locations.
• Acts as a liaison between Cardinal Health operations and all areas of the healthcare facility to ensure client satisfaction and effective collaboration.
• Manages purchase order and product follow-up, including pricing verification, order tracking, back order resolution, and SBAR-related communications, as well as other related activities.
• Complies with all safety policies and procedures, regulatory requirements, and participates in department safety activities.
• Aid with other duties as assigned to ensure the smooth functioning of the office and the satisfaction of clients.

Qualifications

• High School diploma, GED or equivalent, or equivalent work experience, preferred.
• Proficient experience using Microsoft Office applications is strongly preferred.
• Excellent organizational skills, attention to detail, and strong written and oral communication skills.
• Ability to multitask effectively while managing competing priorities and deadlines.
• Ability to deliver exceptional customer service by proactively anticipating and addressing customer needs.
• Ability to work independently as well as collaboratively within a team environment.
• Strong organizational, prioritization, and time-management skills.

Skills

• Knowledge of job and company policies and procedures.
• In-depth knowledge in technical or specialty area.
• Advanced skills to resolve complex problems independently.
• May modify process to resolve situations.
• Works independently within established procedures; may receive general guidance on new assignments.
• May provide general guidance or technical assistance to less experienced team members.

What is expected of you and others at this level

• Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments.
• May require in-depth knowledge in technical or specialty area.
• May require advanced skills to resolve complex problems independently.
• May require modifying process to resolve situations.
• May require working independently within established procedures; may receive general guidance on new assignments.
• May require providing general guidance or technical assistance to less experienced team members.

Equal Opportunity/Affirmative Action Employer

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day.