Customer Product Repair Mechanic

About the role

The Customer Product Repair Mechanic is responsible for all processes related to disassembly, repair, and assembly of a range of equipment/products including but not limited to rotating equipment, high energy electric actuators, pumps, small compressors, and decoking equipment. This position also ensures all forms and documentation are complete prior to submission of quotations. The CPRM will be responsible for painting, installing all tagging, and preparing the equipment for shipment to the customer.

Responsibilities

• Follow pre-job brief, Return Goods Policies, and checklists prior to DCI and assembly.
• Ability to independently inspect, repair, and assemble components and equipment, and accurately complete all required documentation.
• Interface with service coordinator, production planners, and customer to discuss the condition of all critical components when applicable.
• Follow all routers and assembly procedures.
• Inspect all components for critical fits and run-outs and document each number on the appropriate assembly form.
• Take pictures of the assembly process as instructed on the assembly checklist.
• Significant experience with the proper and safe use of various common power and hand tools needed for assembly.
• Utilize torches (and other heat sources) and liquid nitrogen properly and safely in the assembly process.
• Conduct low pressure air tests and high-pressure hydrostatic tests.
• Inspect and verify quality of finished and in-process work with precision measurement tools (i.e. micrometers, dial indicators, calipers, etc.).
• Accurately set up and read precision measuring instruments such as micrometers, dial indicators, calipers, and other gauges.
• Communicate clearly to peers and supervisors any related job issues.
• Coordinate and interface with sales, operations, engineers, and customers as necessary.
• Paint when required, tag, and prep equipment prior to shipment to the customer.
• Utilize cranes, lifting devices, and fork trucks.
• Willing to provide input on work process improvement and on developing new tools and hardware as part of on-going Continuous Improvement projects.
• Work safely while helping colleagues work safely and utilizing Stop Work Authority when appropriate.
• Able to understand work instructions, safety procedures, and company policies.
• Comply with all Flowserve policies and procedures.

Requirements

• Must own set of personal SAE hand tools and measurement instruments (micrometers, dial indicators, calipers, etc.) and a roll-around toolbox.
• Able to read and interpret prints, shop drawings, assembly checklists, and other written work instructions.
• Basic computer skills including understanding of Microsoft Office Package.
• Able to prioritize and manage multiple tasks in a fast-paced and changing work environment.
• Attention to detail and process-oriented mindset with results driven background.
• Electrical wiring experience or mechanical assembly experience.
• Must be able to stand for long periods of time and lift up to 25 pounds with a full range of hand and upper-body motion to work with tools and parts.
• Must be able to work overtime, weekends, and holidays as the business dictates.

Preferred Experience / Skills

• Valve automation experience.
• Excellent communication skills both written and verbal.
• Excellent organizational skills, able to problem solve, and prioritize work assignments.
• Prior experience working the fast-paced and unpredictable environment around repair services.
• Demonstrate a desire for personal growth and career development.
• HS Diploma / GED and 3-5 years relevant experience.