Customer/Passenger Service Agent - P/T
About the role
The Customer Service Agent will be responsible for various tasks including check-in, verification, gate information, baggage claims, and assisting passengers with issues in the airport. This position requires adherence to Menzies Aviation uniform guidelines and codes of conduct.
Responsibilities
- Assist passengers with check-ins, verification, gate information, baggage claims, and any other passenger issues in the airport.
- Host self-service kiosks and verify passengers' documents prior to boarding aircraft.
- Interpret identification labels along with baggage and cargo routing tags.
- Ensure that all work areas are organized and functional (check-in, lobby, gate, baggage).
- Make announcements, check baggage, and assign seats in the gate area.
Requirements
- Must currently live within the Tucson area.
- Ability to apply common sense understanding to carry out instructions.
- Computer skills required for using computer-based systems.
- Excellent communication skills.
- A positive, can-do, upbeat personality.
- Able to stand for long periods of time.
Qualifications
Ability to proficiently read, write, and speak English, ability to remain calm under pressure, and a positive, can-do, upbeat personality are essential qualifications.
Skills
- Positive, can-do, upbeat personality.
- Ability to stand for long periods of time.
- Proficient in using computer-based systems.
- Excellent communication skills.
Benefits
Menzies Aviation is an equal opportunity employer committed to creating an inclusive working environment where diverse perspectives are valued. The company adheres to a Substance Misuse Policy and provides a safe working environment for all staff members.
Pay
$16.50/hour
Schedule
Open availability to work any shift and day.
Benefits
Menzies Aviation is an equal opportunity employer committed to creating an inclusive working environment where diverse perspectives are valued. The company adheres to a Substance Misuse Policy and provides a safe working environment for all staff members.
Contact
To apply, please click apply now!