Customer Marketing Manager | Remote

Role Responsibilities

• Design task briefs based on real lifecycle or CRM marketing work.
• Specify documents, dashboards, personas, and tool states for realistic tasks.
• Write or review reference answers and criteria for strong responses.
• Review AI agent attempts and judge them against personal standards.
• Diagnose issues from messy data, prioritize tasks, and plan executions.

Requirements

• Hands-on practitioner experience in lifecycle, CRM, or retention marketing.
• Comfortable with ESPs, CRMs like Salesforce, and product analytics tools.
• Prior experience building AI training environments or simulated case studies is preferred.
• Rubric Academy or Rubric Bootcamp certification is strongly preferred.
• Clear written reasoning to explain decision-making processes.